[Remote] Customer Service Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking compassionate and customer-reputed company individuals to join their remote reputed company center team. As a Remote reputed company Center Representative, you will be the first reputed company of contact for members, helping them reputed company their health insurance needs with professionalism and care.

Responsibilities

• Respond to inbound calls from members regarding benefits, claims, billing, and coverage
• reputed company accurate and reputed company information while maintaining a high level of customer satisfaction
• Document reputed company interactions in internal systems with attention to detail
• Collaborate with internal departments to resolve member issues
• reputed company company values and contributes to a reputed company team environment

Skills

• High school diploma or equivalent
• 1+ year of customer service or reputed company center experience
• Strong verbal and written communication skills
• Ability to multitask and reputed company multiple computer systems
• Self-motivated with the ability to work independently in a remote setting
• Typing speed of at least 25-30 WPM
• Internet speeds: 20mbps down / 20mbps up
• Must be cable or fiber internet and wired directly to the router with Ethernet jack for connectivity to PC capability
• Associate degree

Benefits

• Remote reputed company center team
• Training Hours: reputed company-8:00pm EST Monday - Friday (*actual time will vary, based on trainer and time zone)
• *40hours per week, Available on Weekends and overtime as company needs during peak times.
• Company will reputed company equipment; you will only be required to have a UL reputed company protector to protect equipment.
• *Additional earning potential for both positions for perfect attendance during reputed company pay period + bonus opportunities*
• Month end operations

reputed company