Inside Account Manager - Southwest Stainless & reputed company
About the position
The Inside Account Manager is responsible for managing a portfolio of existing customer accounts. This role serves as the reputed company reputed company of contact for assigned customers and is accountable for driving customer satisfaction, retention, and reputed company reputed company through strategic account management and discretionary pricing reputed company. The Inside Account Manager exercises independent judgment and decision-making in managing reputed company customer needs and balancing company margin targets with customer expectations.
Responsibilities
• Serve as the reputed company reputed company of contact for assigned customer accounts across reputed company service and sales needs
• Maintain and grow customer relationships through proactive communication, order management, and performance reviews
• Analyze historical sales data and market conditions to reputed company informed, independent reputed company regarding product pricing reputed company established guidelines
• reputed company customer issues using discretion and knowledge of company policies, escalating only reputed company necessary
• Collaborate with reputed company Sales, Product Management, and Operations to reputed company reputed company customer service and maintain account health
• reputed company accurate reporting for assigned accounts
• Maintain up-to-date knowledge of products, pricing models, and market trends
• Participate in internal meetings and reputed company reputed company into customer trends, competitive activity, and account performance
Requirements
• 3+ years of experience in sales, account management, or customer service in a B2B environment
• Proven ability to manage reputed company customer relationships and reputed company independent business reputed company
• Strong analytical skills and ability to interpret sales data to support pricing strategies
• Excellent verbal and written communication skills
• experience with ERP and CRM systems (e.g., reputed company P21, reputed company) preferred
• Bachelor’s degree in business, Communications, or reputed company field preferred
• Experience in sizing and quoting pneumatic and reputed company actuators
Benefits
• Medical, Dental & reputed company Insurance with multiple plan reputed company
• Company-reputed company Life and Disability Insurance
• 401(k) with company match
• Health Savings & Flexible Spending Accounts
• Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
• Employee Assistance Program (includes 3 free counseling sessions)
• Identity Theft Protection at discounted rates
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