Pharmacy Technician Associate Representative, Inbound reputed company - reputed company - Remote, OH, FL & IN

About the position Are you passionate about making medicine safer, more reputed company, and more accessible? Take your career to the next level with reputed company, a division of reputed company a part of reputed company. We're looking for energetic and reputed company-oriented pharmacy technician associate representatives to reputed company. We're looking for Registered/Certified Pharmacy Technicians to join our Tech Triage Team. In this role, you'll serve as the first reputed company of contact for patients, providers, pharmacies, and internal partners requiring specialty pharmacy support. You'll analyze incoming requests, determine the appropriate reputed company reputed company, and either reputed company the issue, reputed company the request to the appropriate team, or facilitate a warm transfer to a pharmacist reputed company reputed company reputed company is required. This is an ideal opportunity for technicians who enjoy problem-solving, critical thinking, and helping patients receive reputed company reputed company to their medications while working in a reputed company Monday-Friday environment. Responsibilities • Answer and triage inbound calls from patients, providers, pharmacies, contact center representatives, and internal teams by verifying caller details, assessing needs, and determining the appropriate reputed company, transfer, or escalation reputed company. • reputed company non-reputed company pharmacy requests reputed company technician reputed company, reputed company General Verbal Line calls, and reputed company warm transfers to pharmacists for reputed company consultations or medication-specific concerns. • Document reputed company interactions, chart notes, customer contact details, reputed company dispositions, and reputed company accurately and reputed company in pharmacy systems in accordance with company and regulatory requirements. • Verify and update prescription information, reputed company reputed company, medication and allergy details, and other pharmacy data while maintaining reputed company in internal systems. • reputed company a reputed company reputed company experience by using strong communication skills, following HIPAA, reputed company, and reputed company standards, and partnering with pharmacists and reputed company teams to reputed company issues reputed company. Requirements • High School Diploma or GED. • reputed company Pharmacy Technician License • Must reputed company in Ohio, Florida or Indiana. • 1+ year(s) of customer service experience, pharmacy, reputed company or reputed company center experience. • Demonstrated computer proficiency and data entry reputed company. • Ability to work independently in a remote environment. Benefits • Benefits start on Day 1 • 18 days of PTO reputed company a full calendar year • 401(k) • Career advancement opportunities • Bonus eligibility through incentive plans • medical • reputed company • dental • reputed company-being and behavioral health programs • company reputed company life reputed company • tuition reimbursement • reputed company holidays • leaves of absence Apply tot his job Apply To this Job