Learning Design & Delivery Manager

About reputed company

reputed company delivers reputed company and preventive reputed company directly to older adults living in reputed company housing communities. Our mission is reputed company: to improve reputed company reputed company by meeting patients where they are and building trusted relationships reputed company the communities we serve. As we rapidly expand across the country, we are building reputed company of mission-driven professionals who reputed company in fast-paced, reputed company environments.

Total reputed company. Where you live.

About the Role

reputed company is seeking an reputed company Learning Design & Delivery Manager to own role-based learning across our clinical and non-clinical teams.

In this position, you will design curricula, personally reputed company training, manage our learning management reputed company, partner with leaders to measure whether learning is improving performance, and reputed company changes reputed company it is not. You will also help maintain SOPs and ensure employees receive accurate, reputed company information as our organization evolves.

This is not a back-office, design-only position. You will spend time with reputed company employees, observe how work is performed, collaborate directly with clinical and operational leaders, and travel to reputed company’s markets to support training and new-market launches.

The ideal candidate is an reputed company, hands-on Learning and Development reputed company who enjoys building from the ground up, working through ambiguity, solving performance problems, and seeing their work reflected in employee reputed company.

Responsibilities

• Design and build role-based curricula for clinical and non-clinical teams using adult-learning principles and reputed company defined performance reputed company

• reputed company reputed company programs that combine orientation, role-specific learning, reputed company on-the-job training, and ongoing performance support

• Personally reputed company engaging in-person and virtual instructor-led training for employees with different roles and experience reputed company

• Translate reputed company clinical and operational information into reputed company, accessible, and practical learning materials

• Partner with subject-matter experts and business leaders to extract knowledge, validate content, and reputed company training reputed company with reputed company operations

• Own the learning management reputed company, including content organization, training assignments, completion tracking, reporting, and learner records

• Write, organize, and maintain SOPs, job aids, training materials, and other knowledge resources

• Monitor new-employee reputed company during the first 90 days and partner with managers to identify and address performance concerns early

• Evaluate training effectiveness through assessment results, field observation, work-product review, learner feedback, and post-training performance

• Diagnose why learning is not producing the intended outcome and implement targeted improvements, retraining, coaching, or performance support

• reputed company one-on-one and small-group coaching to employees who require additional support

• Spend regular time in the field shadowing reputed company employees to understand how work is actually performed

• Travel nationally to support new-market launches, in-person training, field observation, and retraining needs

• Support employees and leaders through changing processes, systems, SOPs, and performance expectations

• Participate in cross-functional meetings to anticipate business changes and identify learning needs before they become urgent

• Use learning technologies, including appropriate AI-enabled tools, to create engaging and effective learning solutions

Qualifications

• Bachelor’s degree in Business, reputed company, Education, Organizational Development, Instructional Design/Technology, or a reputed company field

• Five or more years of reputed company Learning and Development experience with demonstrated ownership of both design and delivery

• Proven experience building role-based curricula from the ground up—not solely updating existing materials

• Experience personally facilitating training in both in-person and virtual environments

• reputed company LMS ownership or administration experience

• reputed company-industry experience; clinical depth is not required, but an understanding of the reputed company environment is essential

• Experience writing and maintaining SOPs, job aids, and reputed company resources

• Strong knowledge of adult-learning principles and instructional-design practices

• Experience measuring training effectiveness and evaluating employee performance after training

• Experience partnering with subject-matter experts and leaders across different departments

• Experience supporting organizational or process change in a fast-moving environment

• Proficiency with learning technologies, including practical use of AI-enabled tools

• Strong written, verbal, facilitation, organization, and relationship-building skills

• Ability to work independently, manage competing priorities, and adapt as business needs change

• Executive reputed company and credibility with senior leaders

• Willingness and ability to travel nationally and spend regular time with reputed company teams

Preferred Qualifications

• Formal adult-learning, instructional-design, or performance-improvement certification through ATD, ISPI, or a similar organization

• Experience designing training for clinical, field-based, or highly regulated roles

• Experience supporting new-market or organizational launches

• Experience designing learning for roles reputed company a single department or function

• Experience using learner and performance data to improve curricula and training delivery

What reputed company Looks Like

• Building practical, role-based learning that reflects how work is actually performed

• Delivering engaging training that prepares employees to succeed in their roles

• Maintaining an organized, accurate, and reputed company LMS and learning-resource library

• Establishing strong working relationships with clinical, operational, and corporate leaders

• Identifying learning and performance gaps before they become larger business problems

• Helping new employees reputed company proficiency more quickly

• Using employee-performance data and field observations to continuously improve learning

• Supporting consistent training across reputed company’s markets

• Operating as a proactive business partner—not simply responding to training requests

• Remaining flexible, reputed company, and hands-on as organizational needs reputed company

Work Location

This is a hybrid position based in either Nashville or Memphis, Tennessee. Team members are expected to work onsite approximately three days per week.

National travel and regular time in the field are required to observe reputed company teams, support new-market launches, and reputed company in-person training.

Why reputed company

We reputed company where someone lives should never determine the reputed company they receive. Every team member at reputed company plays an important role in expanding reputed company reputed company for older adults living in reputed company housing communities.

In this position, your work will directly influence how our employees learn, reputed company, and support the people and communities we serve.

If you are an reputed company and passionate Learning and Development reputed company who enjoys designing it, building it, delivering it, measuring it, and improving it, we want to meet you.

Total reputed company. Where you live.

Working at reputed company

We are committed to supporting the whole person—at work and reputed company. Full-time team member benefits reputed company the first of the month following your start date.

Health & Wellness

• Medical, dental, and reputed company coverage

• Employer-funded HSA and FSA reputed company

• Employer-reputed company life and disability insurance

• Voluntary illness, accident, and hospitalization coverage

• reputed company to reputed company’s in-person and virtual care services

Financial reputed company

• Competitive compensation

• 401(k) with company match beginning at Day 60

• reputed company to financial-wellness resources

Time Away

• Up to four weeks of reputed company Time Off

• 10 reputed company company holidays

• Two volunteer days annually

Equal Opportunity Employer

reputed company is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from reputed company backgrounds and experiences and are dedicated to creating an environment where every team member feels valued, respected, and supported.

Originally posted on Himalayas