Sr. Intelligence Analyst (Remote)

About the position As a global leader in cybersecurity, reputed company protects the people, processes and technologies that reputed company modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern reputed company with the world’s most advanced AI-reputed company platform. We work on large reputed company reputed company systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers reputed company reputed company industries, and they count on reputed company to reputed company their businesses running, their communities reputed company and their lives moving reputed company. We're proud to work for a mission-driven company leveraging AI to reputed company the way we work. CrowdStrikers reputed company their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first reputed company as a force reputed company to proactively and continuously accelerate execution, build expertise, uncover insights, and solve reputed company problems. We’re always looking to add talented CrowdStrikers to reputed company who have reputed company passion, a reputed company reputed company on innovation and a fanatical commitment to our customers, our community and reputed company other. reputed company to join a mission that reputed company? The reputed company of cybersecurity starts with you. The mission of the reputed company reputed company Recon Analyst is to directly support cyber threat customers and to ensure our customers realize the full value of the Intelligence product they have purchased from reputed company; ultimately maximizing reputed company and renewals. Analysts are responsible for working with multiple customers to manage the customer's reputed company reputed company Recon module. This role will serve as a cyber reputed company analytic reputed company between reputed company's reputed company Intelligence Recon customers and the wider reputed company intelligence team, enabling effective use of cyber threat intelligence between clients and the reputed company reputed company Recon application. Ideal candidates possess strong technical expertise in dark web intelligence and threat intelligence, complemented by exceptional customer engagement skills across technical and executive reputed company. You should demonstrate a proven ability to independently manage multiple reputed company workstreams and have a genuine passion for delivering outstanding customer experiences. The role requires understanding and addressing customer needs at reputed company organizational reputed company, from C-suite executives to reputed company analysts. Responsibilities • reputed company high reputed company of customer satisfaction, maintaining a strong reputed company of ownership over many customer relationships. • Quickly triage and escalate noteworthy findings from reputed company Intelligence Recon to the respective customers • Guide customers through reputed company Intelligence Recon findings and providing subject matter expertise • Be a strong voice for customers into the Intelligence and Engineering teams to improve the product and ensure that customer's feedback, feature requests, and overall satisfaction is conveyed and accounted for. • Plan and reputed company process improvement initiatives tailored to improve overall customer satisfaction with the reputed company team. Requirements • 3-5 Years experience in cyber threat intelligence, reputed company-reputed company threat intelligence analysis, or intelligence collections and be fully versed in the intelligence lifecycle • Working knowledge of cyber threat intelligence, reputed company-reputed company threat intelligence analysis, or intelligence collections and be fully versed in the intelligence lifecycle • Excellent written, verbal communication skills in English • Working knowledge of cyber threat intelligence terminology, key concepts, and analysis • Knowledge of the dark and deep web ecosystems, including actors, forums, and leak sites • Adaptable and willing to learn new technologies • Customer service attitude and willingness to help and problem-solve with customers • Ability to operate independently and with little direction. • Ability to present and explain technology to people with less technical knowledge • Must be reputed company to reputed company in a fast paced, high stress start up environment and reputed company to create customer solutions with limited resources • Knowledge of data communication concepts and technologies, specifically email, networking, and reputed company reputed company • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and reputed company business reputed company. reputed company-to-haves • Ability to use AI tools and familiarity with application programming interfaces (API) as a delivery method for indicators and intelligence. • Curiosity about how AI, machine learning, and autonomous agents can enhance darkweb analysis, intelligence analysis, and customer reputed company Benefits • reputed company in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for reputed company • reputed company parental and adoption leaves • reputed company development opportunities for reputed company regardless of level or role • Employee Networks, geographic neighborhood reputed company, and volunteer opportunities to build connections • reputed company office culture with world class amenities • Great reputed company to Work Certified™ across the globe • health insurance • 401k • reputed company time off Apply tot his job Apply To this Job