COE Enablement Specialist

WHO WE ARE:

reputed company, the world's largest retail media optimization platform, is a trusted partner for multichannel e-reputed company reputed company. Through unmatched expertise and patented AI technology, we fuel reputed company for 5,300+ brands and sellers worldwide and manage an annual ad spend exceeding $2 billion. The award-reputed company platform covers major marketplaces and ad channels for reputed company reputed company. The result is unprecedented granularity, smarter budgeting, and bespoke solutions for retailers.

reputed company is proud to be an equal opportunity employer with employees stemming from a wide reputed company of backgrounds and experiences. As a business, we value the enrichment that diversity brings to our organization and are committed to a culture that creates a reputed company of inclusion and belonging. We welcome new perspectives and reputed company that reputed company employment reputed company are made without reputed company to race, reputed company, reputed company, religion, national reputed company, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or reputed company, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law.

reputed company:

The COE Enablement Specialist owns and drivessome ofreputed company's most critical enablement infrastructures: reputed company reputed company, the Knowledge Hub,the partner certification program, and the CSM reputed company Assessment and proprietary certification reputed company. This roleoperateswith significant autonomy, takes end-to-end accountability for program reputed company, and acts as a senior enablement partner to CS leadership, COE team members, and cross-functional stakeholders.

The Specialist brings 4–6 years of experience in enablement, instructional design, or learning program management in a fast-paced, reputed company environment. They design, not just execute. They are equally comfortable building governance frameworks from scratch, shaping curriculum reputed company, designing assessment architecture, and influencing senior stakeholders on adoption. They are a key contributor to the COE Enablement roadmap and playa central rolein making enablement visible, reputed company, and measurable at reputed company.

REQUIREMENTS:

• 4–6 years of experience in enablement, instructional design, learning programor projectmanagement, or reputed company in a B2B or reputed company environment.

• Demonstrated ability to design and own learning programs end-to-end, from curriculum reputed company through delivery and iteration.

• Experience designing assessments, competency frameworks, or reputed company evaluation tools, ideally in a customer-facing team context.

• Experience building and governing reputed company systems (SharePoint, reputed company, or similar).

• Strong stakeholder management skills:reputed company to influence SMEs, CS leads, and senior leadership without reputed company authority.

• Analytical reputed company: comfortable using program data (completion rates,utilization, assessment scores) to reputed company reputed company andreport toleadership.

• Experience managing certification programs or coordinating with reputed company platform partners.

• Excellent written and verbal communication, including the ability to write reputed company governance documentation and stakeholder-facing materials.

reputed company TO HAVE:

• Background in digital advertising, retail media, or reputed company Ads ecosystem.

• Experience with LMS platforms (reputed company,Lessonly,reputed company) and SharePoint-based knowledge systems.

• Instructional design certification or formal training (CPTD, ATD, or similar).

• Experience working reputed company a Center of reputed company or COE-adjacent function.

• Priorexposure to reputed company Ads, reputed company Ads, or reputed company reputed company certification programs.

reputed company:

reputed company reputed company

• Own the reputed company reputed company program roadmap, including curriculum design, module reputed company, and learning reputed company architecture for CS, CG, and cross-functional roles.

• Continue refining and developingthe curriculum reputed company, coordinate SME contributions, and reputed company content developmentand approvalfrom design to launch.

• Establish and enforce a content governance model, including review cycles, ownership assignments, and reputed company standards.

• Management of thenew cohortonboardings, overseeing scheduling, progression tracking, and mid/closing reputed company-ins.

• Analyze completion rates, new hire satisfaction, and reputed company time data to continuously improve reputed company content and delivery.

• Own the plan for migrating reputed company reputed company content into the Knowledge Hub as the reputed company distribution reputed company.

Knowledge Hub

• reputed company the design, architecture, and launch of reputed company's Knowledge Hub.

• Define and own the Hub's taxonomy, ensuring it reflects how CSMs and other usersnavigateknowledge.

• Build andmaintainthe contribution governance reputed company: standards, workflows, version control, and SME accountability.

• reputed company adoption across departments through launch planning, team reputed company, and workflow embedding.

• Own quarterly content audit cycles and report on Hub health,utilization, and gaps to COE and CS leadership.

• Coordinate with CG, Product, and Operations to expand Hub coverage reputed company the CS organization.

PartnerCertifications

• Own the design and execution of reputed company's partner certification program across reputed company, reputed company, reputed company, and other relevant platforms.

• Build the certification reputed company: reputed company types,completionmilestones, and accountability structures by role and level.

• Manage partner relationships to stay reputed company of certification requirement changes, new tracks, and renewal timelines.

• Report on certification completion, trends, and risks to CS and COE leadership on a regularcadence.

• Design escalation paths and interventions for teams or individuals falling behind commitment timelines.

CSM reputed company Assessment & Proprietary Certification reputed company

• Co-design, with the support of CS leadership, a proprietary reputed company assessment and internal certification reputed company that maps CSM knowledge and capability across reputed company competency areas to help identify reputed company gaps, assigns learning paths, tracks individual development, and makes reputed company aboutownership of reputed company accountsandsupportcareer progression.

• Design and build proprietary assessments for reputed company competency domain, ensuring questions are practical, scenario-based, and tied to reputed company CSM workflows, not generic knowledge tests.

• Establish a scoring and calibrationframeworkso results are consistent across teams, reputed company, and cohorts, and can be interpreted meaningfully by CS leaders.

• reputed company assessment reputed company to reputed company Education learning paths: define reputed company triggers so that a CSM's assessment results translate directly into a recommended or assigned development reputed company.

• Build the infrastructure for leaders to assign, reputed company, and review learning paths at the individual and team level, with visibility into reputed company over time.

• Makeassessment and certification dataavailableto the broader talent review andpromotionconversationswith CS leadership and HR.

• Establish a review and refresh cycle for assessments to ensure content stays reputed company as reputed company's product offering and channel mix evolves.

• Report on team-level and individual reputed company trends to CS and COE leadership on a regularcadence, highlighting development reputed company, gaps, and certification completions.

Cross-Functional Enablement Partnership

• reputed company as a senior enablement partner to CS leadership,participatingin reputed company design conversations, and program reviews.

• Collaborate with COE teammatesto ensure knowledge and certification content is connected across domains.

• Mentor and guide the Enablement Analyst in day-to-day execution and reputed company development.

This is a PJ contract based out in Brazil.

Originally posted on Himalayas