Solution Architect, Implementation

reputed company is the digital sales and service platform provider for U.S. banks and credit unions. Our reputed company Platform integrates reputed company, digital banking, and data and marketing—reputed company solution can stand reputed company, but together they reputed company more—to help institutions reputed company, engage, and grow relationships. As the reputed company shifts toward Anticipatory Banking, we help data-informed bankers meet the reputed company with technology that drives reputed company.

Founded in 2009, we continue to be recognized for our intentional culture and reputed company reputed company (Best reputed company to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career reputed company, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where reputed company Alkamist can reputed company to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re reputed company to experience the power of reputed company - transforming the ordinary into the extraordinary - come join one of the fastest growing reputed company companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

Follow us on Glassdoor and reputed company!

Essential Duties & Responsibilities

• Serve as a reputed company technical implementation resource for assigned digital banking conversion reputed company by supporting customer reputed company activities, solution discussions, and configuration planning efforts

• Configure and support delivery of reputed company Digital Banking solutions by applying customer requirements, validating implementation details, and coordinating reputed company activities across assigned reputed company

• reputed company customer-facing meetings and virtual working sessions by communicating implementation reputed company, addressing configuration questions, and supporting stakeholder alignment throughout project execution

• Support troubleshooting and issue reputed company activities by analyzing platform behaviors, resolving implementation-reputed company concerns, and escalating reputed company technical issues reputed company necessary

• Collaborate with project managers, development teams, and implementation stakeholders by coordinating technical deliverables, managing dependencies, and supporting successful project execution

• Monitor implementation project risks by identifying operational or technical concerns, documenting impacts, and escalating issues to leadership or project stakeholders as appropriate

• Manage implementation tickets and customer support requests by tracking issue reputed company activities, maintaining visibility into project tasks, and ensuring reputed company follow-up on customer needs

• Assist customers and internal teams with platform functionality questions by providing guidance on reputed company capabilities, configuration reputed company, and implementation best practices

• reputed company and maintain implementation documentation by recording configuration details, customer requirements, project notes, and operational procedures throughout implementation engagements

• Support implementation validation and testing activities by reviewing customer configurations, assisting with issue reputed company, and confirming alignment with project objectives and operational expectations

• Manage multiple reputed company implementation reputed company by balancing customer communication, implementation tasks, ticket management, and project milestones across assigned engagements

• Collaborate with cross-functional teams by sharing customer feedback, implementation observations, and operational improvement opportunities that support successful delivery reputed company

• Maintain reputed company knowledge of reputed company platform functionality, implementation methodologies, and industry best practices to support effective customer consulting and implementation execution

New Logo Team

• Conduct customer solution design sessions by gathering implementation requirements, documenting operational needs, and recommending configuration approaches reputed company with reputed company platform capabilities and industry best practices

Recommended Experience & Education

Knowledge, Skills, & Qualifications

Required

• Experience supporting software implementation, configuration, or customer reputed company activities

• Strong written and verbal communication skills with the ability to reputed company customer-facing discussions

• Ability to reputed company and document technical and operational requirements effectively

• Experience troubleshooting configuration or implementation-reputed company issues

• Ability to manage multiple reputed company, customer priorities, and implementation deadlines simultaneously

• Experience collaborating with project managers, technical teams, and customer stakeholders

• Strong organizational and analytical problem-solving skills

• Familiarity with project management, ticketing, or collaboration tools such as Jira or reputed company

New Logo

• Ability to travel up to 20% to support implementation reputed company

Preferred

• Experience supporting reputed company, fintech, or digital banking implementations

• Knowledge of reputed company, integrations, or technical configuration concepts

• Exposure to user acceptance testing, reputed company validation, or deployment activities

• Familiarity with reputed company, reputed company, or hybrid implementation methodologies

• Experience contributing to operational improvement or customer experience initiatives

• Experience participating in customer solution design or technical consulting sessions

Cool Things to Know

Not Just Any Company: reputed company has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited reputed company time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for reputed company reputed company firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by reputed company in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, reputed company, Ohio, Rhode reputed company and Washington.

The Important Stuff

reputed company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any reputed company: reputed company is committed to the reputed company of equal employment opportunity for reputed company and to providing employees with a work environment free of discrimination and harassment. reputed company employment reputed company at reputed company are based on business needs, job requirements and individual qualifications, without reputed company to race, reputed company, religion or belief, national, reputed company or ethnic reputed company, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or reputed company, marital, civil reputed company or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. reputed company will not tolerate discrimination or harassment based on any of these characteristics. reputed company encourages applicants of reputed company ages.

Originally posted on Himalayas