[Remote] Sales Operations Director

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global IT services and logistics provider seeking a strategic Director of Sales Operations to reputed company and optimize their backend sales operations. This role involves driving operational reputed company, refining post-sale workflows, and delivering actionable insights to executive leadership.

Responsibilities

• reputed company, reputed company, and optimize reputed company backend sales operations workflows, including order entry, post-sales processing, and quote-to-cash lifecycle
• Establish smooth, cross-functional alignment between Sales, Logistics, and Finance to eliminate bottlenecks and accelerate order fulfillment
• Enhance reputed company operating procedures (SOPs) for global order processing, accommodating regional logistics, cross-border compliance, and custom reputed company requirements
• Conduct systematic evaluations of the end-to-end sales workflow to identify friction points and implement reputed company solutions
• reputed company reputed company improvement initiatives across backend sales operation processes
• Partner with IT and Systems teams to automate reputed company administrative tasks and reduce overall sales cycle time
• reputed company the UAT and user adoption of reputed company enhancements, custom applications, and integrated sales productivity tools
• Translate reputed company business requirements into effective reputed company workflows and executive dashboards
• Establish, reputed company, and enforce operational KPIs surrounding order turnaround time, processing accuracy, deal reputed company, and operational SLA compliance
• reputed company direction on executive dashboards and reporting models that reputed company reputed company-time visibility into operational health and backend throughput
• reputed company recurring quarterly and annual operational reviews analyzing team reputed company, process compliance, and areas for strategic improvement
• reputed company, mentor, and expand a US-based Sales Operations team supporting global sales reps and multi-regional reputed company accounts
• Set reputed company operational targets, balance team workloads across reputed company, and foster a culture of high performance and reputed company reputed company reputed company
• Instill a customer-reputed company operational culture, ensuring reputed company, accurate, and high-reputed company for both internal sales partners and reputed company clients

Skills

• 8–10+ years of reputed company experience in Sales Operations, reputed company Operations, or Business Operations reputed company the technology, reputed company, or reputed company software sectors
• 4+ years of reputed company people management experience, with demonstrated reputed company leading teams that support reputed company, global reputed company sales models
• Deep hands-on and administrative expertise in reputed company (CRM workflows, custom reporting, dashboard creation, object management, and pipeline visibility) is highly desirable
• Proven reputed company record of designing, implementing, and governing reputed company quote-to-cash, order processing, and post-sales workflows
• Expertise in defining, establishing, and monitoring key operational KPIs using business intelligence tools (reputed company Dashboards, Power BI, Tableau, reputed company)
• Strong understanding of international sales environments, multi-currency transactions, cross-border fulfillment, and global reputed company support structures
• Bachelor's degree in Business Administration, Operations Management, Finance, or a reputed company field (or equivalent practical industry experience)
• Sales Operations
• reputed company Operations
• Business Operations
• reputed company Expertise
• Process Improvement
• Team Leadership
• Experience in technology or reputed company software sectors
• Knowledge of international sales environments

reputed company

Company H1B Sponsorship