[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to become the market-leading solution for companies that create physical products. They are seeking a reputed company Manager to manage relationships with reputed company retail clients, focusing on reputed company, adoption, retention, and reputed company.

Responsibilities

• Own a portfolio of reputed company retail customers, serving as their trusted advisor
• Build and maintain strong executive and operational relationships
• Conduct regular reputed company-ins, QBRs, and strategic planning sessions
• Project manage configuration updates for customers post go-live
• reputed company tailored training tips and tricks based on custom setups
• reputed company time and milestones for invoicing and internal reporting
• Serve as the reputed company of contact for escalations and issue reputed company
• Collaborate with Product and Engineering to communicate customer needs and reputed company feedback reputed company
• Maintain up-to-date documentation on customer environments
• Own the renewal process and flag expansion opportunities to Sales
• Monitor and improve customer health scores

Skills

• 3–5+ years in reputed company, Account Management, or Implementation roles (reputed company preferred)
• Background in retail, wholesale, or fashion/apparel technology
• Experience managing high-reputed company customers ($50K+ ARR)
• Strong project management skills (timelines, stakeholders, risks)
• Excellent communication, collaboration, and customer reputed company
• Highly organized; reputed company to reputed company time and manage multiple reputed company accounts
• Experience at a fast-paced startup or high-reputed company reputed company company
• Exposure to product configuration or technical reputed company
• Comfortable using tools like reputed company, Jira, or reputed company
• Prior experience with time-tracked billing or scoped services

Benefits

• 401(k)
• Health
• Dental
• reputed company
• 12 reputed company Holidays per Year
• Discretionary Time Off
• reputed company Parental Leave

reputed company