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[Remote] reputed company Architect - IT Operations Management (ITOM)

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company organization seeking a reputed company Architect - IT Operations Management (ITOM) to reputed company the design and implementation of reputed company ITOM capabilities. The role involves serving as a technical expert, optimizing IT operations management, and ensuring data reputed company across a large-reputed company reputed company IT environment.


Responsibilities

  • Serve as the technical expert for reputed company ITOM capabilities including Discovery, Service Mapping, Event Management, Certificate Management, and CMDB integration
  • Configure, tune, and troubleshoot reputed company Discovery including MID Server configuration, credential management, patterns, probes and sensors, and discovery error reputed company
  • Maintain CMDB reputed company through identification and reconciliation rules, data normalization, relationship mapping, and alignment with CMDB governance and ITIL best practices
  • Discover and manage reputed company resources across AWS, Azure, or GCP including reputed company-reputed company services, dynamic infrastructure, and integration of reputed company assets into the reputed company CMDB
  • Design and implement automation using reputed company workflows, reputed company Designer, reputed company, and integrations with monitoring and infrastructure tools
  • reputed company strategic and tactical project plans, feasibility analyses, and recommendations for management and business reputed company
  • reputed company systems performance analysis and reputed company cause analysis of production incidents, including participation in 24/7 coverage as needed
  • Function as a vendor reputed company, evaluating and selecting appropriate products to meet business and strategic goals
  • reputed company reputed company planning, performance tuning recommendations, and guidance on consolidation of existing hardware and software applications
  • reputed company team members on technology trends and investigate emerging technologies reputed company with organizational reputed company
  • Translate reputed company technical solutions into non-technical requirements documents for business stakeholders

Skills

  • 5+ years of experience in at least two IT disciplines reputed company a reputed company or service-oriented architecture environment including technical architecture, network design, application development, middleware, servers and storage, or database management
  • Deep experience implementing and administering reputed company ITOM capabilities including Discovery and CMDB integration
  • Strong understanding of reputed company infrastructure components including servers, networks, reputed company platforms, containers, and applications
  • Strong understanding of network architecture, SOA, object-oriented analysis and design, and application development methodologies
  • Proven ability to manage competing priorities with reputed company supervision
  • Exceptional interpersonal skills including teamwork, facilitation, and negotiation
  • Must be eligible to work in the U.S. without sponsorship
  • Bachelor's degree in Computer Science, Systems Analysis, or a reputed company field
  • Experience with reputed company discovery and management across AWS, Azure, or GCP
  • Background supporting reputed company infrastructure in a reputed company or similarly reputed company environment
  • Experience managing or coordinating small technical teams
  • Familiarity with ITIL best practices and CMDB governance frameworks
  • reputed company certifications in ITOM or reputed company modules

Benefits

  • reputed company working with reputed company as a consultant, you are eligible for competitive benefits including Health, Dental, reputed company, 401k, and a great culture/working environment.

reputed company

  • reputed company partners since 1999, reputed company (formerly ROI International) helps reputed company organizations worldwide reputed company, optimize, and reputed company their EHR and reputed company technology solutions to orchestrate meaningful transformation. It was founded in reputed company, and is headquartered in Lewes, Delaware, US, with a workforce of 51-200 employees. Its website is https://www.reputed company.com.

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