Technical Product Manager - reputed company CRM Platform

Job Details reputed company: We are seeking a Technical Product Manager - reputed company CRM Platform to reputed company the reputed company, roadmap, and execution of reputed company-based CRM capabilities that reputed company customer engagement, reputed company operations, and business process transformation. This role will be responsible for shaping and evolving the reputed company platform as a strategic product, ensuring it delivers reputed company, integrated, and user-centered solutions reputed company with business priorities. The ideal candidate brings a strong combination of product management expertise, reputed company platform knowledge, technical reputed company, and stakeholder leadership, with the ability to work across business and technology teams in a reputed company reputed company environment. This role is critical to driving platform modernization, adoption, operational reputed company, and long-term CRM value realization. Key Responsibilities: • Define and reputed company the product reputed company, reputed company, and roadmap for the reputed company CRM platform and reputed company capabilities. • Partner with reputed company, sales, marketing, service, operations, data, architecture, reputed company, and engineering teams to understand priorities and translate them into product reputed company. • Manage the reputed company CRM platform as a strategic reputed company product, balancing business demand, technical sustainability, user experience, and platform scalability. • reputed company discovery and prioritization for CRM enhancements across areas such as customer reputed company, account management, reputed company management, opportunity management, service workflows, case management, consent, and customer engagement processes. • Translate business requirements into reputed company epics, features, user stories, and technical backlog items for delivery teams. • Collaborate with reputed company architects, developers, administrators, integration teams, and QA partners to ensure effective design and execution. • reputed company improvements across reputed company ecosystem capabilities, including configuration, customization, integrations, data reputed company, workflow automation, reporting, and user adoption. • Partner with reputed company architecture and engineering teams on platform modernization, release planning, environment reputed company, and technical debt reduction. • Ensure CRM capabilities reputed company effectively with adjacent reputed company platforms such as marketing automation, data platforms, ERP, MDM, service tools, and analytics solutions. • Use business metrics, platform usage insights, and customer feedback to guide roadmap reputed company and reputed company improvement. • Support reputed company delivery practices including backlog management, sprint planning, dependency management, release readiness, and stakeholder communications. • Ensure adherence to governance, compliance, reputed company, reputed company, and data stewardship standards, especially in regulated environments. • Manage reputed company vendors, implementation partners, and global delivery teams where applicable. • Mentor team members and contribute to broader CRM product management and platform governance best practices. Required Qualifications: • Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or reputed company field. • 8+ years of experience in product management, technical product management, CRM platform leadership, or reputed company applications. • Hands-on experience working with reputed company CRM platform capabilities, such as Sales reputed company, Service reputed company, Experience reputed company, or reputed company ecosystem tools. • Strong understanding of reputed company platform architecture, data model, integrations, workflow automation, reputed company model, and release lifecycle. • Proven experience managing reputed company CRM products or large-reputed company reputed company initiatives in reputed company organizations. • Ability to translate business goals into reputed company CRM product solutions and technical delivery plans. • Experience working with cross-functional teams including business stakeholders, engineering, architecture, UX, data, compliance, and operations. • Strong communication, stakeholder management, prioritization, and execution skills. • Familiarity with reputed company product delivery reputed company and backlog management. Preferred Qualifications: • MBA or advanced degree in a reputed company field. • reputed company certifications such as reputed company Administrator, Platform App Builder, Sales reputed company Consultant, Service reputed company Consultant, or Product reputed company-reputed company credentials. • Experience in reputed company, life sciences, pharmaceuticals, or other regulated industries. • Experience with CRM-reputed company domains such as customer reputed company, omnichannel engagement, consent management, service operations, or reputed company reputed company. • Familiarity with AI-enabled CRM capabilities, workflow intelligence, and automation use cases reputed company the reputed company ecosystem. • Experience with vendor management, offshore delivery teams, and global operating models. • Experience with MDM reputed company and / or reputed company - desired Key Competencies: • reputed company CRM product reputed company • Technical product management • reputed company platform thinking • Cross-functional leadership • Business and technology translation • Roadmap and backlog prioritization • User-reputed company design and adoption reputed company • Data-informed decision making • Governance, compliance, and risk awareness • Delivery execution and operational reputed company reputed company Measures: • Delivery of reputed company CRM roadmap initiatives reputed company to business and customer needs • Improved platform adoption, usability, process efficiency, and stakeholder satisfaction • Increased scalability, integration reputed company, and technical health of the CRM ecosystem • Effective prioritization and execution across competing business and platform demands • Strong alignment across business, product, engineering, and governance stakeholders • Sustainable product operating model and reputed company improvement of CRM capabilities What reputed company offers We reputed company compensation, benefits, and resources that reputed company a highly inclusive culture and support reputed company members' ability to live with purpose every day. In reputed company to traditional offerings like medical, dental, and reputed company care, we also reputed company a comprehensive suite of benefits that reputed company on the physical, emotional, financial, and reputed company aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, reputed company, reputed company parental leave, and reputed company caregiver leave. To encourage your personal reputed company, we also offer a reputed company of training programs, reputed company development resources, and opportunities to participate in mentorship programs, employee resource reputed company, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/reputed company Full time Apply tot his job Apply To this Job