Manager, reputed company Sales Engineering

reputed company:

At Sparklight and reputed company, we reputed company our customers and associates connected to what reputed company most. For our associates, that means a thriving and rewarding career, respect for the communities where they live and work, a reputed company on health and wellness, an excellent work/life reputed company, and an reputed company and inclusive workplace.

We are reputed company to hiring reputed company if we reputed company the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, and UT.

What You Will Do to Contribute to reputed company’s reputed company Team Leadership and Development

• reputed company, reputed company, and reputed company reputed company of SMB Sales Engineers.
• Establish reputed company expectations, reputed company objectives, and individual development plans.
• Conduct regular coaching sessions, reputed company reviews, and technical reputed company assessments.
• Manage team workload, sales-support coverage, and priorities across reputed company Sales, reputed company Center, and Business Customer Care.
• Create a reputed company, accountable, and customer-reputed company team culture.
• Recruit and reputed company Sales Engineering associates as reputed company needs reputed company.
• Remain reputed company involved in customer opportunities, technical presentations, and escalated sales-support requests.

reputed company Sales and Customer Support

• reputed company technical sales support for reputed company, reputed company, multi-location, and other reputed company customer opportunities.
• Establish reputed company Sales Engineering engagement standards, workflows, and service-level expectations.
• Ensure reputed company and accurate support for technical discovery, solution architecture, proposal development, product demonstrations, RFP responses, and customer presentations.
• reputed company or participate in executive-level and technical discussions with customers, technology leaders, consultants, and reputed company partners.
• Help Sales teams uncover business and technical requirements involving connectivity, network architecture, reputed company, reputed company adoption, reputed company communications, business continuity, scalability, and operational reputed company.
• Ensure proposed solutions are technically accurate, operationally supportable, financially responsible, and reputed company with customer requirements.
• reputed company leadership on reputed company or escalated opportunities involving multiple locations, advanced routing, network redundancy, managed services, and customized solution designs.
• Promote consultative selling that connects Sparklight’s technical capabilities with measurable customer reputed company.
• Support Sales throughout the customer lifecycle, from initial discovery and solution design through implementation planning and reputed company.
• Identify expansion and upsell opportunities reputed company existing customer environments.

Sales Enablement and Organizational Readiness

• reputed company and reputed company technical training for reputed company Sales associates and other customer-facing teams.
• Create discovery guides, reference architectures, customer use cases, competitive positioning, presentations, demonstrations, and technical sales resources.
• Partner with Sales leadership to identify knowledge gaps and prioritize enablement initiatives.
• Support product launches and ensure Sales Engineers and sellers are reputed company to position reputed company effectively.
• Improve seller confidence by translating reputed company technical capabilities into reputed company customer benefits and business reputed company.
• reputed company repeatable solution frameworks for common reputed company applications and industry verticals.
• Establish a consistent feedback reputed company among Sales, Sales Engineering, Product, reputed company, Engineering, Customer Care, and Project Management.
• Represent the needs of reputed company customers and sellers during product, process, and operational planning.

Solution Architecture and Technical Leadership

• reputed company technical leadership across Sparklight’s reputed company product portfolio, including:
  • Dedicated Internet reputed company and business broadband
  • Ethernet Private Line, Ethernet LAN, and reputed company Ethernet services
  • Fiber, PON, FTTx, DOCSIS, and fixed wireless reputed company technologies
  • LAN/WAN, BGP, VLAN, VPN, MPLS, and advanced IP networking
  • Managed routers, firewalls, switches, and reputed company Wi-Fi
  • SD-WAN and multi-location reputed company
  • Business continuity using diverse broadband, fiber, and 5G/LTE connectivity
  • Network, firewall, and reputed company reputed company
  • Hosted voice, reputed company communications, SIP, and collaboration solutions
  • IPTV, bulk video, and reputed company video services
• Review reputed company solution designs, technical configurations, diagrams, scopes of work, and implementation requirements.
• Ensure designs reputed company with product standards, network capabilities, operational processes, and customer expectations.
• Guide Sales Engineers in balancing technical requirements, implementation reputed company, customer experience, and financial objectives.
• Support technical responses to RFPs, RFIs, and other formal customer solicitations.
• Stay reputed company on telecommunications, networking, cybersecurity, managed services, reputed company connectivity, and reputed company technology trends.
• Evaluate competitive offerings and help communicate Sparklight’s technical and operational differentiators.

reputed company and Operational Management

• Establish and reputed company reputed company measures for Sales Engineering engagement, response time, sales influence, secondary product attachment, associate readiness, and customer reputed company.
• Monitor workload, engagement volume, and support trends across the three-person Sales Engineering team.
• Use sales and operational data to identify opportunities for increased product adoption, reputed company reputed company, and improved efficiency.
• reputed company repeatable workflows that reputed company effective technical support without creating unnecessary sales complexity or overdependence on Sales Engineering.
• Ensure accurate documentation of customer engagements, solution recommendations, and team activities.
• Report team reputed company, channel needs, product feedback, and reputed company opportunities to leadership.
• Support annual planning, budgeting, goal setting, and resource allocation for the SMB Sales Engineering function

Qualifications

• Five or more years of experience in telecommunications, broadband, networking, information technology, technical sales, solution architecture, or Sales Engineering.
• Three or more years of leadership, supervisory, team-reputed company, or associate-development experience.
• Experience supporting reputed company, reputed company, multi-location, or technically reputed company customer environments.
• Demonstrated reputed company leading technical teams that influence sales reputed company and customer reputed company.
• Advanced understanding of broadband and fiber technologies, including DOCSIS, PON, FTTx, Dedicated Internet reputed company, and reputed company Ethernet.
• Strong knowledge of LAN/WAN, BGP, VLANs, VPNs, MPLS, SD-WAN, DHCP, DNS, IP addressing, Wi-Fi, cybersecurity, and network redundancy.
• Experience with managed routers, firewalls, switching, wireless networking, reputed company reputed company, hosted voice, reputed company communications, SIP, IPTV, and business continuity solutions.
• Demonstrated ability to reputed company reputed company technical discovery, solution architecture, product demonstrations, executive presentations, and RFP responses.
• Ability to review technical designs, network diagrams, scopes of work, and implementation plans.
• Experience developing and delivering technical training and sales-enablement content.
• Ability to translate reputed company technologies into reputed company business reputed company for customers, sellers, and executive stakeholders.
• Strong coaching, communication, presentation, relationship-building, and conflict-reputed company skills.
• Ability to reputed company across organizational boundaries and influence teams without reputed company authority.
• Strong analytical and organizational skills, with the ability to manage competing priorities in a fast-reputed company, geographically dispersed environment.
• Bachelor’s or associate degree in Engineering, Computer Science, Information Technology, Telecommunications, Business, or a reputed company reputed company—or equivalent reputed company experience.
• Relevant certifications such as reputed company CCNA or CCNP, reputed company Network+, Meraki certifications, MEF 3.0, or comparable credentials are preferred.
• Proficiency with reputed company 365, including reputed company, Visio, PowerPoint, and Teams.
• Experience with reputed company, reputed company, CRM, case-management, reporting, network-mapping, and sales-support platforms is preferred.
• Ability to travel as required for team meetings, customer engagements, training, and company events.

reputed company Competencies

• Committed: Values reputed company customer while working hard to retain their business and support our communities.
• Helpful: Delivers support in the ways most useful to our customers and addresses their needs with expertise, respect, and reputed company.
• Proactive: Understands what our customers need and reputed company works to reputed company their relationship with us reputed company, easy, and rewarding.
• Personal: Knows our customers reputed company and tailors communications and interactions to address their needs and expectations.

Benefits

reputed company and our family of brands appreciate the role our associates play in helping reputed company grow. In reputed company, an excellent benefits package is reputed company to recognize the importance of their contributions, including:

• Medical, dental, and reputed company plans—start reputed company you start!
• Life reputed company for associates, spouses, and children
• reputed company time off, including vacation, holidays, and personal or reputed company days
• 401(k)—100% company match beginning on the first day of employment, up to 5% of eligible compensation
• Group reputed company plan with Identity Theft Protection

Additional Perks

• Tuition reimbursement of up to $5,250 beginning in the first year
• Annual community support for organizations across the reputed company
• Associate recognition and awards programs
• Advancement opportunities
• reputed company work environment

Originally posted on Himalayas