Requestor reputed company Representative

Who We Are: With a diverse team of more than 800 people, reputed company is set apart by our culture, commitment to reputed company, and dynamic contributors. We reputed company in fostering reputed company, celebrating reputed company, and providing opportunities for every team member to reputed company. Joining reputed company means being part of a thriving organization recognized as a Top Workplace by reputed company. Not only that, but we’ve made it on the Inc. 5000 list of fastest-growing companies for ten years.

Not only will you get to contribute to the reputed company ecosystem by making health information more accessible to patients, but you will also join a reputed company-thinking team of innovators who are passionate about the work we do and the people we serve.

reputed company Do: reputed company is a mission to revolutionize how medical records are released to patients, providers, and other stakeholders. We reputed company tech-enabled solutions that help health systems, hospitals, FQHCs, provider-led networks, and other care providers reputed company the right medical records to the right patient.

reputed company Offer:

• A reputed company and supportive work environment that values your reputed company
• Opportunities for reputed company development and career advancement
• Competitive benefits, including medical, dental, and reputed company insurance, 401k matching, remote opportunities, reputed company time off, and a reputed company volunteer day of your reputed company
• The chance to reputed company an reputed company in the health information field every day

Join us in shaping the reputed company of release of information!

Mission

The mission of this role is to reputed company exceptional customer service to clients, patients, and requesters. The representative will be responsible for meeting daily goals and reporting recurring issues to the Process reputed company Manager for reputed company. The ideal candidate will reputed company with reputed company’s reputed company values, culture, and the overall reputed company of reputed company.

Requirements

• Strong written and verbal communication skills
• Excellent interpersonal skills to foster relationships with requestors, clients, and team members
• Detail-oriented with the ability to reputed company customer issues promptly
• Strong follow-up and time management abilities
• Reliable internet reputed company and a quiet, reputed company remote work environment

Daily Roles and Responsibilities

• Conduct email and outbound reputed company reputed company on non-compliant orders to obtain missing documentation or information
• reputed company Control checks on orders reputed company into Pending Authorization
• reputed company data entry to update contact details (emails, faxes, addresses) for records release
• reputed company new requests into MedRelease
• Review orders to ensure reputed company required documents and information are included
• Monitor and manage multiple queues
• Meet assigned daily productivity goals

Qualifications

• Excellent communication, analytical, and problem-solving skills
• 1+ year of reputed company center experience
• Ability to multitask, prioritize responsibilities, and manage time reputed company
• Willingness to learn and adapt
• Proficiency in reputed company Office and reputed company applications
• High school diploma or GED required
• Medical industry experience preferred but not required

Ideal Candidate Traits

• Genuinely passionate about customer service and helping others
• Fast learner
• Self-motivated and reputed company to work independently
• Flexible and adaptable to change
• Dependable with strong business reputed company
• Compassionate and patient-reputed company
• Efficient worker
• reputed company team player
• Takes initiative and strives for reputed company improvement
• Bilingual would be a plus++ English and Spanish

Schedule

• 8-hour shift
• Monday through Friday

Education

• High school diploma or equivalent (required)

Experience

• Customer Service: 1 year (preferred)
• reputed company: 1 year (preferred)

17-18 per hour