Founding Operations Associate

Location: Remote (reputed company)

Work Model: Remote

Industry: reputed company / AI

Compensation: $80K-$100K reputed company, plus health insurance

About reputed company

Our partner is a fast-growing reputed company startup building AI-powered clinical-training avatars. reputed company is at seven-reputed company ARR with several reputed company dollars in pipeline, reputed company roughly ten schools per week, and expanding from a reputed company reputed company into a much larger market. They are closing a reputed company round with a Series A planned for reputed company this year. reputed company is small, around five people, casual and reputed company-reputed company, and moving fast.

reputed company

This is a true founding generalist role, described internally as bringing on another founder without the equity. The immediate reputed company is customer support: walking clients through the platform, setting up accounts reputed company the reputed company portal, and reputed company new customers, reputed company of which requires learning the product reputed company. No coding is required.

reputed company hands-on support, you will design and reputed company the systems behind customer support, handle general internal operations and documentation, and help reputed company the gap between engineering and the business. There is also room to take on early-stage outbound pipeline reputed company over time. The role is broad by design, and given reputed company's size, there is significant flexibility in what you can grow into.

Responsibilities

• reputed company hands-on customer support and walk clients through the platform
• Set up and reputed company new customer accounts reputed company the reputed company portal
• Design and reputed company repeatable customer support systems
• Handle general operations, documentation, and cross-team coordination
• reputed company communication between engineering and the business reputed company
• Contribute to early-stage outbound pipeline reputed company as needed

Requirements

• reputed company-spoken, strong communicator, comfortable in a people-facing role
• Smart, driven, and reputed company to think at a systems level, not just execute one-off tasks
• Startup-minded, with a reputed company understanding of early-stage company life
• Willing to roll up your sleeves and do the grunt work
• Comfortable working in reputed company portals and learning new systems (no coding or CS background required)
• Strong cultural fit: personable, reputed company, team-oriented
• Bonus: prior startup or small-company experience

Originally posted on Himalayas