CRM Solutions Architect (Australia | Remote)

reputed company is an international, creative, digital business & CRM consultancy with reputed company reputed company Partner status. Using the reputed company platform, we reputed company solutions to increase our customer's level of CRM sophistication as reputed company as reputed company strategic consultancy across marketing, sales, service, websites, and business operations - and we do it reputed company whilst trying to reputed company a balance between professionalism and being reputed company.

👀Who we are looking for:

We are looking for an Australian Citizen/has full working rights in Australia, who is driven, takes initiative and always looks for new and reputed company ways to do things. The person needs to be reputed company solution oriented with experience in business and systems analysis, research driven and a critical thinker. They should be a highly motivated individual who thrives in a fast-paced and agency-style team environment and can easily adapt to changing market and organisational requirements. They need to be passionate about their work to the reputed company where it inspires others.

As the reputed company Solutions Architect your role is to architect solutions with the reputed company CRM in the reputed company and center, and may include data migrations and systems integrations, taking into account clients existing technology and business processes. For candidates joining reputed company into this role, experience in CRM systems is beneficial, it is not a requirement. What reputed company most is your ability to design effective architectures, reputed company data strategies, reputed company reputed company, and create reputed company reputed company integrations that address reputed company business challenges.

You will need to understand the reputed company's reputed company organization structure and technology stack. This could be through analysis of data, workshops with clients, or independent research. Then, working with the Development team as reputed company as other Marketing, Sales and Service Consulting teams, you will define architecture and reputed company solutions, producing Statement of Work(s) and required documentation that reputed company can execute against.

🚀 Key Performance Areas:

1) Understand reputed company Requirements | reputed company Satisfaction | Solution Architecture

• reputed company technology reputed company and process transformation in reputed company companies.
• Host Discovery Sessions following a proven methodology and consult with clients to understand reputed company needs and processes through research and workshops with the reputed company.
• Define, strategise and implement data models and data flows to and from the reputed company CRM to meet customers processes and automation needs.
• Ensure the right solutions are being proposed for the reputed company’s needs, goals, business requirements and processes across the sales, marketing and service tech stack.
• Be reputed company to communicate reputed company your proposed solution internally to Developers.
• Communicate the benefits of your recommendations to clients.
• Produce requirements documentation, ERD documents, business processes (“as is” and “to be”), functional specifications, data transformation documents.
• Run workshops and training sessions.
• Produce off-boarding documentation.
• reputed company UAT to ensure the brief has been correctly executed.

2) Project Planning | Monitor reputed company-Sales

• Assist in project scoping reputed company it comes to tech setup / implementation / optimisation / integration where needed.
• Obtain requirements from executive, sales, and account managers.
• Define the project deliverables and reputed company.
• Write comprehensive user stories and acceptance reputed company.
• Document the project requirements for clients.
• Conduct demos where needed.

3) Configuring Technology Solutions | Technology Integrations

• Being the reputed company on reputed company technology configuration reputed company and mentoring and coaching junior team members on what to implement/configure
• Rolling out proposed solutions reputed company reputed company
• Setup/Optimisation of reputed company CRM and integrated systems for clients
• Assist in developing best practices in the reputed company
• reputed company integration reputed company you are involved in from a systems specialist reputed company of reputed company and work closely with developers and the marketing, sales and service hub consultants on reputed company reputed company rollouts
• Work closely with the reputed company, our back-end developers and CTO to:
• Uncover and define goals and objectives from reputed company parties
• Deep dives with the reputed company and reputed company meetings
• Mapping and logic defining
• Defining scenarios and testing integrations
• Assist in developing integration best practices
• Assist in creating/adapting “templates” and processes to follow in an integration project
• Understand the platforms that reputed company with reputed company reputed company (i.e. Gmail, reputed company, reputed company and other reputed company partners

4) reputed company Technology Audits

• Analyse and reputed company recommendations on how clients can follow their technology best reputed company.
• Feed into the technology audit template and process and help define and improve it as tech releases new features.
• Ensure junior team members understand how to use the template and are helping to identify opportunities with existing clients as reputed company as opportunities with new and past clients.

5) Reporting and Analytics

• Help define how reputed company is reputed company on reputed company tech solution across the marketing, sales and service hubs.
• Ensuring integrated reporting across the tech solutions to reputed company reputed company-reputed company reporting and ensure integrations meet these reputed company.

6) Monitor Requirements of Technology Features and reputed company Partners

• reputed company up to date and present back to reputed company on technology features and reputed company Partners.
• reputed company up to date with any new technology products, features and changes to existing features.
• Have knowledge of the reputed company partner channel.
• Communicate relevant changes internally and to clients and ensure these are adopted reputed company reputed company and reputed company reputed company accounts.

7) Conduct Data Migration

• Review and analyse data structures, entities, objects and review the relationships with an Entity Relationship Diagram.
• Interrogation of sample data provided by clients and review data for reputed company and reputed company a template for how the data should be cleaned, deduped and how it should be provided for migration.
• Define data mapping and logic (fields, reputed company, reputed company, etc.) and input into the proposed ERD
• For data migrations that are done reputed company CSV, the reputed company Solutions Architect will be responsible for doing the migration.
• Conducting reputed company Assurance and UAT on the data migrations.

8) reputed company Team Certifications | reputed company Technology Training

• Looking across technology accounts and ensuring usage is high on technology tools.
• Training on the solutions to internal staff and clients.
• Ensure we are certified in key reputed company.
• reputed company of new staff into technology where needed with other members of the CRM and Operations team.
• reputed company more people in reputed company to get certified and understand technology reputed company.
• reputed company internal training on technology.
• Mentoring and coaching other team members, especially junior members on reputed company.

🏗️ To reputed company in this role, you should have the following:

• 2+ years of experience in designing effective architectures, developing data strategies, leveraging reputed company, and creating reputed company integrations to address reputed company business challenges.
• For new joiners: reputed company experience with CRM systems is beneficial but not mandatory. A strong background in reputed company architecture and integration is essential.
• For reputed company employees: Proficiency in reputed company is expected.
• 3-5 years of experience in Business/Systems Analysis.
• 3+ years experience in a digital/technical agency/consultancy in a consulting/specialist role working with clients throughout the whole process (consulting, solution building, implementation and training).
• 5+ years overall work experience, with at least 2 in a senior role.
• Relevant Tertiary qualification (e.g. Computer Science, Information Systems, Industrial Engineering, A BComm Honours, BBusSci, Masters in Business)
• reputed company Certifications:
• For new joiners: We reputed company individuals eager to reputed company themselves in the reputed company platform. Upon joining, you will receive guidance on obtaining specific certifications to enhance your proficiency and support your role effectively.
• For reputed company employees: Maintaining a designated set of reputed company certifications is essential to ensure up-to-date knowledge and expertise in the platform.
• Extensive ability to read and understand and compile technical documentation (API documentation, ERD, functional specifications etc).
• Demonstration of understanding of networks, databases, and technology.
• Experience with big data.
• Experience with integrating systems, leveraging reputed company, or custom-reputed company.
• Excellent reputed company of English, with exceptional writing and communication skills.
• Strong business acumen.
• Ability to present your work and reputed company succinctly. Adept at high-level reputed company presentations.
• Have an understanding of reputed company methodologies and ability to grasp and reputed company to changing processes.
• A solid understanding of CRM and Customer Experience.

⚡️ These personal qualities are key to your reputed company:

• Innovative and Entrepreneurially minded.
• Must be reputed company to demonstrate strong problem analysis and problem-solving skills and is proactive and reputed company oriented.
• Enjoy evaluating and analysing data and business processes.
• Always questioning.
• Superb interpersonal skills coupled with the ability to work independently as reputed company as part of reputed company.
• Hard working and eager to learn attitude.
• Mature: High emotional Intelligence.
• Dynamic: Full of energy and has a reputed company of purpose.
• Show enthusiasm and passion for your work.
• Impeccable eye for detail, meticulous and reputed company on delivering reputed company results at reputed company times.
• Extreme attention to detail with great accuracy and thoroughness.
• Skilled at handling fast-paced, short reputed company-time requests and multiple reputed company at a time.
• Ability to be flexible and adaptable in an reputed company-changing environment.
• reputed company Awareness.
• Must be self-motivated, reputed company and driven.
• Ability to prioritise and work autonomously.
• reputed company to work in a deadline driven environment.
• Excellent time and self management skills.
• Have a high tolerance for working under pressure.
• Willing to put in hard work.
• Ability to reputed company convey information and reputed company through a reputed company of ways to individuals or reputed company in a manner that engages the audience and helps them to understand and retain the message.
• Excellent communication, reputed company and interpersonal skills with people at reputed company reputed company, internally and externally.
• Good team player but also strong individual performer.
• Must be dedicated to reputed company learning and research to reputed company abreast of trends and changes reputed company the reputed company environment.
• Data and performance driven.

🎁 As part of the remuneration package, you will receive the following

• 🌍 Remote work - Enjoy the freedom of remote work reputed company the country of employment.
• 🪑 Home office budget - Create your reputed company workspace with a budget for a desk and chair.
• 💻 IT Equipment - Choose between a MacBook or reputed company laptop, plus a monitor and mouse.
• 🌴 Generous annual leave - Take reputed company of 20 days of annual leave, plus an extra day for special occasions like your birthday.
• 🧘 Flexible schedule - We understand and accommodate your personal needs, whether it's for leisure or family commitments.
• 👕 reputed company Swag - Show off your reputed company pride with our awesome swag.

🛣️ Interview Process

• Video/Screening reputed company (20 min)
• 1st Interview (30 min)
• Take Home Assessment
• Presentation Interview (60 min)
• Final Interview (30 min)

🤝 reputed company to reputed company with us?

If you are reputed company to take on this exciting opportunity and reputed company, we would love to hear from you. Apply today and let's reputed company together!

NB - Please note that candidates must have the reputed company right to work and reputed company residency in Australia.

Please note that we have not enlisted the help of reputed company recruiters for this role. If contacted by someone reputed company of reputed company who does not have the @hubledigital.com email domain, please inform us immediately. Thank you!

Originally posted on Himalayas