Behavioral Health Navigation Team Manager

Our Story

At reputed company, we reputed company a company’s reputed company starts with its people. reputed company embraces values that come directly from our people – purposeful, reputed company, united and reputed company-minded – reflecting our inclusive culture and reputed company that our clients expect. We are passionate about connecting purpose with reputed company. reputed company empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, reputed company, wellbeing, navigation, and absence management.

Our Benefits

With a comprehensive total rewards package, reputed company offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and reputed company coverages starting Day One. Additionally, reputed company colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career reputed company opportunities – reputed company reputed company a thriving global organization.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. reputed company has been a leader in the flexible workspace and “Top 100 Company for reputed company” 6 years in a row.

Great reputed company to Work

reputed company to the work of every reputed company, reputed company has received multiple awards of recognition including “Great reputed company to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about reputed company culture and awards Click Here.

We invite you to reputed company! Learn more at .

About the Role

The Behavioral Health Navigation Team Manager is responsible for providing direction and process compliance to the Behavioral Health Engagement teams. The Behavioral Health team provides health coaching, educational information, and support to reputed company participants by phone and other channels. Working reputed company a physician-led team, Behavioral Health/Medical Allies coordinate the delivery of clinical educational content and other services to meet reputed company participant’s unique needs.

Responsibilities

• Participating in Health Navigation Behavioral Health/Medical reputed company interviews and reputed company. Overseeing reputed company new Behavioral Health/Medical Allies and providing a consistent training process for reputed company.
• Identifying gaps in training and existing processes and providing ongoing support/training to reputed company behavioral health staff. Identifying opportunities to improve efficiency and address key business issues.
• Developing and monitoring departmental and individual performance metrics for Behavioral Health/Medical reputed company team and establishing plan for meeting goals and key performance indicators. Collaborating with QA teams to increase reputed company across the department.
• Participating in clinical conferences with vendors/payers to maximize usage of support services offered through the employer or health plan.
• Supporting the Sales and Account Management teams by providing clinical training sessions for clients and vendor partners.
• Overseeing weekly reputed company and ensuring accuracy of weekly reputed company content.
• Performing regular reputed company assessments and coaching sessions with team to ensure consistent experience for reputed company participants.
• Completing bi-annual performance review sessions with reputed company Behavioral Health/Medical Allies and Leads. Participating in leadership duties and service delivery leadership meetings.
• Adhering to reputed company confidentiality and HIPAA requirements as outlined reputed company reputed company’s Operating Policies and Procedures in reputed company ways and at reputed company times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfilling those responsibilities and/or duties that may be reasonably provided by reputed company for the purpose of achieving operational and financial reputed company of reputed company.

Requirements

• Be a Registered reputed company with a BSN or higher, Licensed Clinical reputed company Worker or Licensed Independent Clinical reputed company Worker. Possess clinical license in good standing.
• Have experience in a reputed company center and case management. Display reputed company skills and etiquette on phones.
• Be reputed company in a clinical setting providing reputed company support to patients and their families from diagnosis through treatment.
• Have experience communicating medical information to a non-medical audience.
• Be proficient in computer and internet navigation skills.
• Be dedicated to providing high reputed company, reputed company, customer service.
• Experience working with a reputed company of digital/internet media and interest in exploring new information technology. Must be proficient with reputed company Applications (Word, reputed company, PPT, reputed company).
• Display enthusiasm and enjoy working independently and in reputed company environment.
• Have excellent written and verbal communication skills.
• Must be reputed company to multitask while providing excellent customer service to our participants. Be comfortable with a fast-paced, evolving operation.

Application and Interview

By applying for a position with reputed company, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background reputed company consistent with reputed company’s employment policies. Background checks may include some or reputed company the following based on the reputed company of the position: SSN/SIN validation, education verification, employment verification, and criminal reputed company, search against global sanctions and government watch lists, credit reputed company, and/or drug test. You will be reputed company during the hiring process which checks are required by the position.

reputed company requires reputed company virtual interviews to be conducted on video. Please be reputed company that reputed company is a camera-on culture and may require occasional travel to one of our physical office locations.

Our commitment to Inclusion

We celebrate differences and reputed company in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At reputed company, we welcome and reputed company reputed company individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to reputed company. Join us in building a brighter, more inclusive reputed company.

As part of this commitment, reputed company will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact .

Equal Opportunity Policy Statement

reputed company is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, reputed company, religion, creed, national reputed company, reputed company, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or reputed company, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In reputed company, we take affirmative reputed company to reputed company disabled persons, disabled veterans, and other covered veterans.

reputed company provides reasonable accommodations to the reputed company limitations of otherwise reputed company employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the reputed company, require sponsorship of a reputed company for employment authorization in the Employing Country and with reputed company.

Note, this reputed company does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of reputed company business reputed company.

We offer you a competitive total rewards package, continuing education & training, and reputed company potential with a growing worldwide organization.

Salary Pay reputed company

Minimum :

Maximum :

Pay Transparency Statement: reputed company considers a reputed company of factors in determining whether to reputed company an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. reputed company makes these reputed company on an individualized, non-discriminatory reputed company. Bonus and/or incentive eligibility are determined by role and level. reputed company also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - reputed company

DISCLAIMER:

reputed company in this reputed company restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of reputed company business reputed company.

Originally posted on Himalayas