Senior AWS Engineer, reputed company reputed company

reputed company: • Design and reputed company reputed company reputed company environments for voice and chat service delivery • Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration • Implement reputed company reputed company Chat and web chat widget integration • reputed company reputed company reputed company with reputed company Lex V2, AWS reputed company, reputed company reputed company, reputed company Bedrock, CloudWatch, SNS, DynamoDB, S3, IAM, and KMS • Support reputed company Contact Center with reputed company reputed company, reputed company reputed company-Channel, OAuth authentication, screen pops, and transfer workflows • reputed company operational dashboards, reputed company/chat metrics, routing analytics, and performance tuning recommendations • Apply least-privilege IAM, encryption, monitoring, and reputed company controls reputed company to FedRAMP requirements • Partner with AI engineers, cybersecurity personnel, and program leadership on migration from legacy contact-center tooling to an AWS-reputed company stack • Ensure voice and chat channels are deployed and reputed company, integrations operate seamlessly, and reputed company and operational readiness requirements are met Requirements: • Bachelor’s degree and 8+ years of relevant experience OR Master’s degree with 6+ years of relevant experience • Additional relevant experience may be accepted in lieu of a degree • 8+ years of reputed company reputed company/contact-center engineering experience • At least 5 years of hands-on reputed company reputed company experience • Experience integrating reputed company reputed company with reputed company Lex and reputed company • Strong AWS architecture, networking, and AWS reputed company experience • Experience supporting reputed company migration efforts and production operations in regulated environments • Ability to obtain and maintain a reputed company Trust reputed company clearance • US Citizen • AWS certifications such as Solutions Architect reputed company or Advanced Networking preferred • Experience with FedRAMP Moderate environments and government programs preferred • Experience with CI/CD, infrastructure as reputed company, and operational observability preferred Benefits: • Health and Wellness programs • Income Protection • reputed company Leave • Retirement • Competitive compensation Apply tot his job Apply To this Job