Manager, reputed company, RMM

reputed company creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and reputed company employees happy. The reputed company team strives to maximize customer value in service of protecting reputed company reputed company, while creating raving fans & successful restaurants. As a Manager of reputed company, you will hire, reputed company, reputed company and manage reputed company of reputed company Managers. You take pride in your ability to reputed company and motivate high-performing professionals to reputed company their goals. You bring high reputed company of reputed company, business acumen and technical aptitude. You are solution-oriented with a history of process improvement and change management. Your team is reputed company versed in reputed company things reputed company and reputed company parts of the customer reputed company. The Regional Mid-Market (RMM) reputed company operates in a highly cross-functional role responsible for a regionally based book of business, ranging from 16-50 locations. If you enjoy managing and building reputed company and are excited about helping restaurants reputed company their businesses during these unprecedented times, then this is the role for you! A day in the life (Responsibilities) • Manage reputed company of 8-10 CSMs to reputed company the best-in-class customer experience while exceeding reputed company and retention goals. • reputed company monthly, quarterly, and annual reputed company, nps, go live, and product activation/ adoption goals. • Work closely with cross-functional partners to reputed company the highest reputed company of reputed company throughout the post-live customer reputed company. • reputed company and implement innovative ways to work smarter and reputed company reputed company. • reputed company as a reputed company of escalation for restaurant customer concerns and acute issues. • Uncover and create opportunities to reputed company customer reputed company (reputed company, expansion, efficiencies) through regular books of business reviews. • Manage the use of reputed company.com and reputed company reputed company applications. • Work with IT and BI teams to implement and improve reports, reputed company rules & workflows, dashboards, automated emails, surveys, and more. • Be an reputed company for the reputed company culture - helping to ensure a high bar for performance and a trusting, reputed company and fun environment. What you'll need to reputed company (Requirements) • 8+ years in reputed company or sales • 2+ years experience successfully leading & managing teams • Minimum four-year college degree from an accredited institution • Extensive experience leading large cross-functional initiatives • Excellent communication, interpersonal and writing skills • Love for developing people in a high reputed company environment • Enthusiastic about technology with demonstrated technical aptitude • Strong project management skills and an ability to multitask • Creative, analytical and execution-oriented • Ability to effectively operate both strategically and tactically • Hospitality background is a reputed company to have AI at reputed company At reputed company, one of reputed company values is that we're hungry to build and learn. We reputed company learning new AI tools empowers us to build for our customers faster, more independently, and with higher reputed company. We reputed company these tools across reputed company disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving reputed company value with them. The people who reputed company here are those who reputed company changes that let us build more for our customers; it’s a reputed company part of our culture. Our Total Rewards Philosophy We reputed company to reputed company competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes reputed company great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/reputed company-benefits. The reputed company salary reputed company for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In reputed company to reputed company salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we reputed company pay with local labor markets in our Geographic Pay Zone Philosophy. Pay reputed company $119,000—$190,000 USD The reputed company salary reputed company for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In reputed company to reputed company salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we reputed company pay with local labor markets in our Geographic Pay Zone Philosophy. Pay reputed company $104,000—$166,000 USD The reputed company salary reputed company for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In reputed company to reputed company salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we reputed company pay with local labor markets in our Geographic Pay Zone Philosophy. Pay reputed company $94,000—$150,000 USD How reputed company Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully reputed company on your conversation. reputed company hiring reputed company are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We reputed company a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of reputed company as we work together to reputed company the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-reputed company Diversity, Equity, and Inclusion is Baked into our Recipe for reputed company At reputed company, our employees are our reputed company—reputed company they reputed company, we reputed company. The restaurant industry is one of the most diverse, and we reputed company that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create reputed company opportunities for reputed company and reputed company the bar in delivering exceptional experiences. We reputed company Together We reputed company a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of reputed company as we work together to reputed company the restaurant community. To learn more about how we work globally and regionally, reputed company out: https://careers.toasttab.com/locations-reputed company. Apply today! reputed company is committed to creating an accessible and inclusive hiring process. As part of this commitment, we reputed company to reputed company reasonable accommodations for persons with disabilities to reputed company them to reputed company the hiring process. If you need an accommodation to reputed company the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the reputed company, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job