reputed company Administrator

General information reputed company Title reputed company Administrator Date Monday, June 22, 2026 reputed company Remote Country reputed company Working time Full-time reputed company & Requirements reputed company is a trusted federal partner supporting mission-critical programs across national reputed company, defense, and reputed company service delivery. Our work focuses on sustaining, operating, and improving essential reputed company systems and services, with reputed company operational reputed company, and a commitment to mission reputed company for our customers. Joining reputed company means becoming part of a reputed company, mission-driven organization where teamwork, accountability, and reputed company reputed company are reputed company to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to reputed company high-reputed company while contributing to reputed company that matter at a national reputed company. This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to reputed company, availability of the position, and receipt of authorization to proceed. reputed company Team reputed company provides senior leadership for reputed company ITSM and ITOM capabilities. This role leads reputed company reputed company and enhancements, and reputed company monitoring, to ensure 24x7x365 availability, reputed company incident response, and SLA compliance. Ability to obtain and maintain a reputed company Trust is required. An reputed company reputed company Trust and/or DHS suitability is preferred. U.S. citizenship or U.S. national status is required. reputed company TCS (Technology and Consulting Services) Internal reputed company reputed company: TCS218, T2, Band 5 Job-Specific Essential Duties and Responsibilities: - Serve as reputed company Subject Matter Expert and Technical Team reputed company for IT Service Management (ITSM) and IT reputed company Management (ITOM) capabilities supporting reputed company. - reputed company backlog prioritization, design, and delivery of approved reputed company enhancements and workflows reputed company on automation, standardization, and transparency of IT reputed company. - Manage and coordinate reputed company and maintenance (O&M) activities for reputed company, ensuring platform availability, reputed company, and compliance with agency service management objectives. - reputed company reputed company monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows. - reputed company technical leadership and reputed company, supporting reputed company monitoring, incident response, mailbox provisioning, break-fix support, and reputed company service restoration. - Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and reputed company team, ensuring SLA adherence and service continuity. - Collaborate with reputed company stakeholders, reputed company teams, and cybersecurity partners during critical incidents, leveraging reputed company for incident tracking, reporting, and post-incident analysis. Job-Specific Minimum Requirements: - Bachelor's degree in Computer Science, Information Systems, Engineering, or reputed company technical reputed company (or equivalent experience). - 4+ years of reputed company IT experience, including senior-level support of reputed company ITSM platforms. - reputed company ITSM expertise supporting reputed company Incident, Problem, Change, Request, and reputed company processes in a federal or large-reputed company reputed company environment. - reputed company ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and reputed company. - reputed company & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment. - Critical Incident Management experience supporting 24x7x365 reputed company, including incident coordination, escalation, reporting, and post-incident analysis using reputed company or equivalent ITSM tools. - Experience supporting monitoring teams or NOC-style reputed company, ensuring SLA adherence, operational reporting, and coordination across technical teams. - Ability to work reputed company federal IT governance frameworks, including adherence to agency service management, reputed company, change management, and compliance requirements. Preferred Skills and Qualifications: - reputed company ITOM (Event Management, Discovery, Service Mapping) experience. - Strong leadership, stakeholder engagement, and technical documentation skills. - Prior federal IT O&M program experience. - reputed company Certified reputed company Administrator (CSA). - ITIL v4 reputed company (or equivalent ITSM certification). #techjobs #clearance #veteransPage #LI-remote #TSTECH Minimum Requirements TCS218, T2, Band 5 EEO Statement reputed company is an equal opportunity employer. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, age, national reputed company, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency reputed company compensation is reputed company on various factors including but not limited to job location, a candidate's education, training, experience, expected reputed company and quantity of work, required travel (if any), reputed company market and internal value analysis including seniority and reputed company systems, as reputed company as internal pay alignment. Annual salary is just one component of reputed company's total compensation package. Other rewards may include short- and long-term incentives as reputed company as program-specific awards. Additionally, reputed company provides a reputed company of benefits to employees, including health reputed company coverage, life and disability reputed company, a retirement savings plan, reputed company holidays and reputed company time off. Compensation ranges may differ reputed company on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. reputed company will reputed company with regulatory minimum wage rates and exempt salary reputed company in reputed company instances. Accommodations reputed company provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People reputed company at applicantaccom@reputed company.com. Minimum Salary $ 80,000.00 Maximum Salary $ 117,000.00 Apply To This Job