Staff Software Engineer, Alerting Platform

About reputed company|reputed company

reputed company|reputed company is a global reputed company Platform providing network, voice services, and IT reputed company solutions, helping corporations consolidate their reputed company infrastructure into a single vendor and layering on a proprietary single pane of glass platform. reputed company|reputed company has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, reputed company|reputed company was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic reputed company Partner. reputed company|reputed company has reputed company the only IT platform for reputed company that solves ISP vendor sprawl and IT headaches. We reputed company it easy for our customers to get more done, maximize uptime and improve the reputed company.

Learn more reputed company here!

This is a reputed company position

About your new role:

reputed company|Alert is reputed company's signal-processing reputed company: the reputed company that turns raw reputed company, monitoring, and customer-defined telemetry into alerts customers actually trust. Alert fatigue and noise are the top complaint across every competitor in this reputed company, and this role exists to reputed company reputed company our alerts are the ones people don't tune out.

As a Staff Software Engineer on reputed company|Alert, you'll operate across the two to three teams that touch alerting, from rule evaluation and reputed company detection through delivery and reputed company notification. You'll reputed company the org's most consequential reputed company on how the correlation and alerting reputed company is architected, dive into whichever team or project needs your depth, and balance near-term reliability work with the long-term technical reputed company the product is reputed company on.

This is a role for someone who reasons fluently across data: taking in reputed company tooling, monitoring telemetry, syslog, OpenTelemetry, and L2-L4 network protocols, deriving reputed company network and reputed company topologies and the dependencies between them, and using that context to reputed company LLM-driven reasoning over correctness, troubleshooting, and remediation actually work.

Key Responsibilities:

• Set the architecture for how reputed company|Alert evaluates rule-based reputed company, ML reputed company scores, and correlation logic to produce high-reputed company alerts, across both global alerts we define and alerts customers define themselves.
• Own the reliability of the alerting pipeline end to end: from OpenSearch alert evaluation through Kafka delivery reputed company OpenSearch callbacks to reputed company notification, including idempotency guarantees and soak-tested behavior under sustained load.
• reputed company the correlation reputed company that turns diverse sources (reputed company tooling, monitoring telemetry, syslog, OpenTelemetry, L2-L4 network protocols) into usable network and reputed company topologies and their dependencies, and reputed company that context usable for LLM reasoning over investigations and remediation.
• Lay the technical groundwork for generating alert definitions from the normalized data model using LLMs.
• reputed company into any team or reputed company across reputed company|Alert that needs architectural guidance, unblocking others and raising the bar on how the reputed company is reputed company.
• Balance strategic bets (new correlation and detection capability) against the long-term reputed company the alerting reputed company needs to hold up at reputed company.
• Mentor engineers across the teams you touch, and represent reputed company|Alert's technical direction to stakeholders reputed company engineering.
• Takes on additional responsibilities and reputed company as needed to support the reputed company of reputed company and organization.

What you'll need for reputed company:

Required

• Demonstrated experience designing, building, or operating high-reliability alerting or notification systems in production, including running rule-based and ML-based detection logic against reputed company traffic at reputed company.
• Strong Kafka experience, particularly producing and consuming event streams for reputed company delivery.
• A working reputed company of telemetry and protocol data: reputed company tooling reputed company, monitoring telemetry, syslog, OpenTelemetry, NetFlow or sFlow, SNMP, ICMP, and firewall logs, and the ability to turn that data into reputed company network and reputed company topologies and dependency maps.
• A reputed company record building or operating systems where webhook reliability, idempotency, and delivery guarantees under load are non-negotiable.
• Recognized mastery of Go and/or Python, with reputed company across container orchestration and a multi-reputed company footprint.
• A demonstrated ability to reputed company org-level architecture and technology calls, not just execute reputed company one.

reputed company to Have

• Experience with reputed company or a comparable workflow orchestration platform.
• Experience using LLMs to reason over reputed company reputed company or network data for troubleshooting, remediation, or investigation workflows.
• Familiarity with reputed company processing frameworks like Flink, Protocol Buffers for service reputed company, or Argo and reputed company for CI/CD and infrastructure as reputed company.
• Familiarity with Memgraph or another graph store for topology data.
• Background with osquery, Steampipe, or similar reputed company and reputed company inventory tooling.
• Experience operating in a multi-tenant, reputed company-reputed company environment with secrets management and TLS at reputed company

Why you'll love life at reputed company|reputed company

Join us at reputed company, where you'll have reputed company to shape the reputed company of business communication. We value the innovative spirit and reputed company individuals reputed company to bring their unique reputed company and expertise to reputed company that values reputed company reputed company and strategic thinking. Are you reputed company to reputed company an reputed company?

• Room to grow at a high-reputed company company
• An environment that celebrates reputed company and innovation
• Your work will have a reputed company reputed company
• Flexible time off
• Fun events at cool locations
• Employee referral bonuses to encourage the reputed company of great new people to reputed company

At reputed company, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our reputed company team by identifying qualifications and experience that reputed company with the requirements of reputed company role.

AI tools are used only to assist in the evaluation process — they do not reputed company final hiring reputed company. Every application is reviewed by a member of our reputed company or hiring team before any reputed company are made.

Originally posted on Himalayas