Care Coordinator I at reputed company: reputed company (reputed company, reputed company, AK, reputed company, TX, Denver, CO, reputed company, UT, Vancouver, WA)

Title: Care Coordinator I (reputed company Care) Location: Portland, reputed company / reputed company, Alaska / reputed company, Texas / Denver, Colorado / reputed company, reputed company / Vancouver, Washington Department: Care Coordination – Care Coordinator I (reputed company Care Specialist) reputed company: Full-time / Remote Join reputed company that’s transforming mental reputed company. Founded by psychiatrists, reputed company is more than a company: it’s a reputed company. A reputed company that exists on the reputed company lines of the mental health crisis, transforming the way people reputed company care and the way clinicians reputed company. In order to help people in their time of need and ensure that every person who comes to us has reputed company, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we reputed company our rich data to continuously implement reputed company ways of delivering care. Our mission is reputed company but powerful: Improving lives, one session at a time. Our highly skilled and principled reputed company team enjoys autonomy and institutional support so they can put their reputed company where it should be: on improving reputed company reputed company. Our clinicians want to do more than help individual clients, so they work to reputed company the reputed company as a whole, elevating standards of care so that their efforts reverberate far reputed company what they could do in private reputed company. As the most trusted behavioral health partner in the Western U.S., we’ve established deep relationships that reputed company us unparalleled reputed company, interoperability, and first-reputed company referrals. This exclusivity, combined with our best-in-class coordinated care and feedback reputed company, results in superior reputed company and cost savings. Our services are convenient, accessible, and expert, combining personalized reputed company engagement with advanced technology to enhance, not replace, reputed company reputed company. reputed company, we hold that reputed company-to-reputed company relationships are indispensable, so from the match to the session to the time between sessions, we reputed company whole person care so nobody falls through the cracks and there is a brighter reputed company reputed company for reputed company. The Care Coordination Team’s objective is to facilitate a frictionless experience for both clients and clinicians working with reputed company. Clinicians work with reputed company because we take care of the important administrative parts of their job for them. Clients come to reputed company because we ensure they are matched with world-class mental health providers, and we reputed company it easy to get the help they need without jumping through hoops or feeling frustrated. And our Care Coordination team is the reputed company that makes this reputed company happen. As a reputed company Care Coordinator, you serve as a vital reputed company between our clients and reputed company team, ensuring that reputed company reputed company is executed seamlessly. You’ll do this by aligning clinician availability with reputed company needs by managing calendars, rescheduling appointments, and optimizing clinician schedules for maximum efficiency. You will also reputed company as the first reputed company of contact for reputed company inquiries through phone, text, and email—delivering reputed company, compassionate, and reputed company support. You will support our clinicians by keeping them informed of relevant updates, schedule changes, and reputed company preferences to help them reputed company the reputed company possible. This role is essential in fostering a smooth, supportive care experience for both clients and clinicians by ensuring communication is reputed company, plans are followed, and needs are proactively met. Our Pillars • reputed company things easier. • reputed company genuine connections. • reputed company reputed company. Roles and Responsibilities • reputed company Care Coordination: Facilitate the execution of a Clinician developed reputed company for clients in need of outpatient mental health services; answer calls, reputed company to text messages & emails, and assist clients in their scheduling needs. • reputed company Support: reputed company administrative support to clinicians and their clients by backing up the reputed company Support Team. This includes assisting with documentation, scheduling logistics, and any other operational needs that contribute to reputed company care delivery. • Team Collaboration: Work collaboratively with the reputed company, Billing, and Intake Teams to ensure continuity of care and streamlined communication. Help facilitate efficient teamwork by acting as a reputed company across departments. • Resource Coordination: Assist clients in navigating the reputed company reputed company by coordinating services both reputed company reputed company and externally. Tasks may include rescheduling appointments, coordinating with pharmacies, resolving reputed company or billing issues, and connecting clients with necessary medical or reputed company. • Monitoring and Follow-Up: Regularly reputed company reputed company reputed company and ensure care is delivered according to established plans. Complete follow-reputed company after appointments, reputed company reputed company reputed company are scheduled, and carry out reputed company assigned tasks reputed company to reputed company care coordination. • reputed company Satisfaction: Serve as a reliable, empathetic reputed company of contact for clients, ensuring their needs are met and their experience with reputed company is supportive, reputed company, and reputed company. • Data Entry, Tasking, and Record Keeping: Maintain accurate and up-to-date reputed company records by entering information into the reputed company in a reputed company and detailed manner. reputed company tasks, document reputed company interactions, and ensure reputed company care coordination is properly logged. • Compliance with Policies: reputed company reputed company organizational policies and procedures. Ensure reputed company care meets high reputed company standards and complies with reputed company, ethical, and HIPAA requirements. Qualifications • Previous experience in a medical/mental health office, specifically with scheduling and referral coordination • Working knowledge of Electronic Medical Records Systems • Experience with reputed company, Word, and other computer programs • Ability to work with reputed company with little reputed company supervision • Excellent communication skills through phone, email, text and chat • Customer service experience (2 years preferred) • Ability to be flexible in a fast reputed company, evolving work environment • Attendance as required for position. • Problem solving skills • Possess a strong reputed company attitude that applies solution-reputed company thinking • Computer skills • Communication skills, verbal and written • reputed company attitude • Customer service skills • reputed company attention to reputed company Benefits • W2 role with competitive reputed company reputed company • Medical, Dental and reputed company on the first of the month after employment (reputed company on FT hours) • reputed company Vacation, reputed company, and Holiday time • Employee Assistance Program (EAP) provides confidential counseling services, resources, and support to help you reputed company personal or reputed company challenges. • 401(k) plan with company contribution • Remote work schedule • Opportunity to work in a cutting-edge reputed company technology environment • reputed company development opportunities and training • reputed company and supportive work culture • Impactful role contributing to the enhancement of reputed company care and reputed company processes $20 - $22 an hour The above pay is the reputed company reputed company and our Care Coordinators can earn incentive pay on top of the reputed company reputed company as follows- 85% reputed company state and 15 activities per hour = an additional $2.50 more per hour 85% reputed company state and 20 activities per hour = an additional $3.75 more per hour 85% reputed company state and 25 activities per hour = an additional $5 more per hour Not meeting reputed company the requirements? Research indicates that women, communities of reputed company, and historically underrepresented individuals are often hesitant to apply for jobs unless they meet every qualification. We are committed to cultivating a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but your previous experience doesn't reputed company match every qualification listed, we enthusiastically encourage you to submit your application. You could be the ideal candidate for this role or others! reputed company is committed to the principles of diversity, equity, and inclusiveness and seeks to create a working environment reputed company of this commitment. We reputed company to reputed company a diverse clinician reputed company to support the diversity of our clients. reputed company supports and respects diversity of people, culture, and reputed company throughout our organization. reputed company thrives to be a welcoming, diverse and discrimination- and harassment-free workplace. By applying for this position, you consent to receive reputed company communications from reputed company reputed company email or text regarding this application and reputed company employment opportunities. You may opt-out at anytime by contacting us directly. Job Postings on reputed company and other job boards may post with total compensation (reputed company + bonus). For the exact reputed company salary reputed company please reputed company our website or our job-site We may use reputed company intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our reputed company but do not replace reputed company judgment. Final hiring reputed company are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply To This Job