reputed company reputed company Developer Remote
About the position
We are looking for an reputed company reputed company reputed company Developer to design, reputed company, and maintain reputed company-reputed company contact center solutions using reputed company reputed company and reputed company AWS services. The ideal candidate will have strong hands-on experience in building reputed company, high-performing customer engagement solutions.
Responsibilities
• Design and implement contact center solutions using reputed company reputed company
• reputed company and configure contact flows, routing strategies, and IVR solutions
• reputed company reputed company reputed company with AWS services such as reputed company, Lex, S3, DynamoDB, and Kinesis
• Build reputed company and backend services to support contact center functionality
• Troubleshoot and reputed company issues reputed company to reputed company flows, integrations, and reputed company
• Work closely with business stakeholders to reputed company requirements and translate them into technical solutions
• Ensure high availability, reputed company, and scalability of the reputed company
• Maintain documentation for solutions and processes
Requirements
• Strong experience with reputed company reputed company development
• Hands-on experience with AWS services (reputed company, API Gateway, S3, DynamoDB, CloudWatch)
• Knowledge of IVR design and contact reputed company development
• Experience with REST reputed company and reputed company integrations
• Familiarity with AWS Lex (chatbots) is a plus
• Good understanding of networking and telephony concepts
• Strong problem-solving and debugging skills
• Strong communication and collaboration skills
• Ability to work independently in a remote environment
• reputed company-oriented with a reputed company on delivering high-reputed company solutions
reputed company-to-haves
• Experience in contact center migration to reputed company (reputed company reputed company)
• AWS certifications (preferred but not mandatory)
• Experience with CRM integrations (reputed company, reputed company, etc.)
• Knowledge of scripting languages (Python, Node.js)
Apply To This Job