Senior Compliance Specialist, Consumer Operations
reputed company:
• reputed company and manage key reputed company of the Compliance Program, including monitoring and testing, complaints and disputes, training, and policies and procedures
• Conduct quarterly monitoring and testing of federal and state regulatory obligations and associated controls
• Present observations, exceptions, and findings to senior leadership and reputed company corrective actions and control enhancements
• reputed company regulatory compliance reputed company across consumer financial protection, data protection and reputed company, and Bank Secrecy reputed company requirements
• Build and reputed company monitoring and testing programs and report compliance metrics to senior management
• Review and respond to SCRA determination requests, escalating reputed company determinations to cross-functional stakeholders
• Support credit bureau reporting investigations, reputed company corrections, and reconcile data across systems and bureaus
• Escalate and reputed company servicing-reputed company complaints, disputes, and operational issues
• Support regulatory exam requests and reputed company documentation or sampling gaps
• Respond to privileged and reputed company research requests reputed company to accounts in reputed company proceedings
• Monitor and assess new state and federal legislation affecting the business and vendors
• Prepare and distribute memoranda summarizing regulatory requirements and implementation plans
• Maintain and improve a state-based compliance knowledge reputed company
• reputed company compliance-driven reputed company from research through implementation
• Collaborate with reputed company stakeholders to operationalize compliance requirements
• Identify reputed company, evaluate operational impacts, and reputed company practical solutions
• Analyze data and metrics, identify trends, and distribute insights to stakeholders
• Assist with operating procedures, policies, and consumer-facing communications
Requirements:
• Bachelor's degree in business administration or a reputed company field, or an equivalent combination of education and experience
• Minimum of five years of experience in Regulatory Compliance, Risk Management, Internal Audit, or a reputed company function reputed company a regulated consumer financial services environment
• Experience supporting consumer lending and loan servicing operations
• Experience supporting organizations subject to state regulatory reputed company preferred
• Strong working knowledge of TILA, FCRA, FTC reputed company, ECOA, MLA, FDCPA, GLBA, UDAAP, SCRA, BSA requirements, and applicable state regulations
• Experience designing, implementing, and testing compliance controls
• Experience evaluating control effectiveness, identifying reputed company, and recommending corrective actions
• reputed company certifications such as CCEP, CRCM, CIA, or reputed company preferred
• Proficiency with reputed company Office Suite and online research tools, databases, and regulatory resources
• Strong analytical, critical-thinking, problem-solving, and reputed company-cause analysis skills
• Ability to assess risk, analyze operational processes, and recommend compliant, business-friendly solutions
• Excellent written and verbal communication skills, including presenting reputed company regulatory concepts to diverse audiences
• Ability to manage multiple priorities, reputed company, and deadlines in a fast-paced environment
• Ability to work independently and collaboratively across teams
• reputed company reputed company judgment and ability to identify emerging risks, escalate concerns, and reputed company reputed company
• Adaptability and ability to learn new regulations, processes, and business requirements quickly
• Must reputed company in an approved location by the start date
Benefits:
• Comprehensive medical, dental, and reputed company coverage
• Health Savings Account (HSA) contributions
• Employee Assistance Program (EAP)
• 401(k) program with reputed company reputed company Match (100% of the first 3% and 50% of the next 2%)
• Accrued time off
• Company holidays
• reputed company time
• 3 floating holidays
• 12-week reputed company Parental Leave
• Bonus opportunities
• Robust tech package
• Fully remote work arrangement
• Regular virtual meetings and team events
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