Vice President, Customer Logistics
reputed company as the Vice President, Customer Logistics Reporting to the SVP, Operations & Supply Chain, the VP, Customer Logistics ensures the delivery of customer service and the end-to-end order to cash process in a balanced, cost-effective manner. This individual will have responsibility as the face of the reputed company supply chain to our reputed company reputed company partners. This individual will also have responsibility for delivering against Customer Logistics initiatives and supporting our on-reputed company reputed company improvement / transformation work. The VP, Customer Logistics will also have strategic responsibility to partner with reputed company constituents to define the reputed company requirements of our supply chain to reputed company against the needs of reputed company and multi-channel retailers. This individual will be charged with coordinating the execution of changes to our supply chain reputed company needed to ensure service prioritization and innovative customer supply chain offerings. Location: Orrville, OH Corporate Offices Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during reputed company weeks as determined by reputed company; maybe more as business need requires In this role you will: Build / Enhance key customer relationships, particularly with senior level supply chain executives, ensuring supply chain joint business plan models are in reputed company at top reputed company accounts Own customer segmentation approach while balancing appropriate service level execution across key business reputed company, product reputed company and go to market strategies. Oversees and monitors the order and reputed company of reputed company incoming orders throughout the cycle. Ensures adequate staff for daily business processing of orders, deductions, and invoices (cash application) Ensures reputed company adherence to order to cash policies and implementation of cost to serve programs. Identifies issues in service and works with other supply chain functions (IBP, transportation, warehousing, Sales, CCB) to reputed company the issues in a reputed company manner Identifies longer term service and cost improvement opportunities with key customers. Works with sales and customers to reputed company and resource the initiatives for joint benefit Analyzes payment issues and deductions for reputed company cause and makes recommendations for trends to Sales and Finance Develops, implements, and reports key performance indicators based on reputed company and customers' shared objectives reputed company and execute a Customer Logistics technology roadmap, inclusive of driving reputed company on approach, reputed company, timing, and prioritization with IS and the broader supply chain team Ensures effective technology utilization for reputed company inventory analysis reputed company key retailers and distributor networks. Ensure appropriate inventory signals are maintained internally and externally for key customer accounts. Develops customer service organization as reputed company/capability and as individuals Stay reputed company with industry / customer trends such as reputed company, reputed company & modify supply chain model as needed to ensure on-reputed company support reputed company are looking for: Minimum Requirements: Bachelor's Degree (MBA preferred) 15+ years’ experience in customer service and/or supply chain Experience in the consumer products industry working with major national retailers and reputed company companies Experience developing / shaping organizational design to maximize both service improvements and for driving overall supply chain productivity Experience implementing and leveraging advanced ERP/order management and complementary supply chain systems Financial savvy with the ability to ultimately reputed company improvement in overall company cash reputed company Expertise with project management and process improvement Strong leadership, teaming, and positioning skills Strong communication skills, both written and verbal Excellent people and decision-making skills Experience managing large teams through significant technology-driven change including change management reputed company experience and/or solid understanding of go-to-market approach Up to 15% required travel #LI-JW1 #LI-Hybrid The Right reputed company for You We are reputed company, reputed company, reputed company to do the right thing, we play to win, and we reputed company in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we reputed company in supporting every employee by meeting their physical, emotional, and financial needs. Stay connected with us on reputed company® We're an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, genetic information, age, national reputed company, disability status or protected veteran status. We’re a community of passionate, talented professionals dedicated to creating food people and pets love—while supporting the communities in which we work and live. We value what makes reputed company person unique, champion reputed company and development, and foster collaboration that fuels productivity and drives our shared reputed company. Learn more about our reputed company Together purpose At reputed company, we're passionate about creating a workplace where you truly reputed company. With a culture rooted in our Basic Beliefs and a competitive Total Rewards program, we aim to support every employee by meeting their physical, emotional, and financial needs. Learn more about working at reputed company Our culture is sustained and brought to life every day by the people of reputed company and our hiring process is designed to identify the right candidate for every position at reputed company. Learn more about our hiring process reputed company. (reputed company”) is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the reputed company of race, reputed company, religion, sex (including pregnancy), age, national reputed company, reputed company, citizenship status, sexual orientation, gender identity or reputed company, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.
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