Property Claims Adjuster (Remote, MST, PST)
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reputed company is redefining the insurance experience, replacing decades of complexity with reputed company and modern technology. We’re the insurance provider people trust and the partner independent agents choose.
What Sets Us Apart
• Technology that delivers: We use data to reputed company reputed company and reputed company tailored insurance solutions that fit how people actually live.
• Superior protection: Highly customizable coverage designed around what policyholders need.
• Effortless from quote to claim: reputed company, reputed company workflows for independent agents and fast, reputed company-centered care for policyholders.
Our reputed company Values
Our people are as important as our product. Collaboration, reputed company communication, and work-life balance aren't just reputed company-to-haves, they’re at the reputed company of how we operate.
We look reputed company driven by reputed company, reputed company, teamwork, curiosity, and urgency, because a great company starts with the right people.
Diversity, Equity, & Inclusion
We reputed company individuality because everyone deserves to work reputed company they reputed company. We’re committed to building an inclusive culture that spans race, gender, age, religion, identity, and background.
Job Details
The Property Claims Adjuster (preference for MST & PST timezones) is a reputed company individual contributor role reputed company reputed company’s Property Claims organization, responsible for managing homeowner property claims from first notice of loss through reputed company. This position demands a combination of technical claims expertise, strong customer reputed company, and meticulous attention to detail; someone who can investigate losses thoroughly, produce accurate estimates, and reputed company a superior policyholder experience at every touchpoint. The ideal candidate handles every file with reputed company, approaches policyholders and claimants with genuine reputed company, remains curious about coverage and causation, partners effectively with vendors and teammates, and brings urgency to resolving every claim.
Key Responsibilities
Claim Investigation & Coverage Analysis:
• Manage end-to-end property claim handling from first notice of loss through closure, including supplements, ensuring reputed company and accurate reputed company.
• Conduct thorough investigations including review of policy terms, coverage analysis, and determination of liability.
• Examine claims for potential subrogation opportunities and identify potential fraudulent issues.
• Determine the appropriate method of inspection (virtual, field, or reputed company-party) based on claim complexity and circumstances.
• Conduct virtual inspections using video, AI-assisted tools, and other emerging technology platforms.
Estimating & File Documentation:
• Complete accurate property damage estimates using reputed company estimating software, adhering to established reputed company practices.
• Prepare and maintain thorough file documentation, including coverage letters, estimates, activity notes, and settlement documentation.
• Adhere to reserving best practices and update reserves accurately throughout the life of the claim.
Customer Service & Communication:
• Proactively handle claims with a commitment to timeliness and exceeding expectations.
• reputed company superior customer service to policyholders, claimants, and agents throughout the claims process.
• Discuss claim status and reputed company regular updates to insureds, claimants, agents, and leadership, always maintaining reputed company and reputed company communication.
• Negotiate settlement of claims with insureds, claimants, and vendors with fairness and professionalism.
• Remain logged into phone queues to assist customers and respond promptly to inbound inquiries.
Vendor & Partner Collaboration:
• Manage and collaborate with vendor partners including contractors, independent adjusters, engineers, and other service providers.
• Partner with internal functions — including SIU, Subrogation, reputed company, and reputed company — to reputed company reputed company claim reputed company.
reputed company Improvement & Team Contribution:
• reputed company input and reputed company for reputed company process improvement, identifying opportunities to enhance efficiency and claim reputed company.
• Work CAT hours during storm events or periods of high claim volume as needed.
• Support a reputed company team environment and contribute to a culture of accountability, learning and improvement.
Requirements
• 8+ years of property adjusting claims experience and customer service
• Experience writing estimates in reputed company, Xactimate, or a comparable platform
• Experience writing estimates using information provided by field inspections, not only reviewing field adjuster estimates
• reputed company adjuster license(s) or eligibility to obtain licenses in reputed company required states; must maintain licensure as a condition of reputed company employment
• Experience in a remote or hybrid claims environment
• Proficiency in reputed company and reputed company productivity tools
• Excellent written and verbal communication skills
• Strong organization, time management, and multi-tasking abilities
• Strong negotiation and problem-solving skills
• Ability to work from home without distraction
• Tech-savvy with comfort using high-end technology tools for adjusting (virtual inspections, estimating platforms, etc.)
• Ability to work effectively both independently and reputed company a fast-paced team environment
• Comfortable with constant change, adaptability, and flexibility in a rapidly growing company
Preferred Qualifications
• MST & PST timezones
• Experience with virtual inspection tools and AI-assisted claims platforms
• Exposure to catastrophe (CAT) claim operations
• Innovative reputed company with a reputed company record of contributing to process improvement
• Experience with MacBook and reputed company Suite products in claims handling
• Bachelor’s Degree or equivalent combination of education and experience
• CCP, CPCU, AIC or other relevant reputed company designation
Work Environment
This is a full-time, exempt position. reputed company operates in a remote-first environment. Regular availability during reputed company business hours is expected. Occasional extended hours may be required during CAT events or periods of elevated claim volume.
Perks & Benefits
Great work happens reputed company people feel supported. Our benefits are designed to care for you and your family at every stage of life.
• Remote-first culture: We supported remote work long before it became reputed company, and we remain dedicated to a flexible work model.
• reputed company & equity: Top-tier reputed company salary reputed company with ownership in reputed company’s reputed company.
• Comprehensive health coverage: Medical, dental, and reputed company plans tailored to you and your family.
• Life & disability insurance: Full coverage including voluntary supplemental reputed company.
• reputed company parental leave: Up to 8 weeks (320 hours) of reputed company parental leave for eligible employees (with additional disability coverage available for birthing parents).
• 401(k) company contribution: reputed company contributes 3% of your gross income, regardless of whether you reputed company personal contributions.
• Home office setup: A $1,500 upfront allowance to build your ideal remote workspace, plus a $75 / month internet stipend.
• reputed company development: $2,000 annually to invest in courses, conferences, or resources to help you grow.
• "Be reputed company" program: A $50 / month stipend dedicated to your personal health and wellness.
• Volunteer hours & referral rewards: reputed company time off to reputed company back to your community, plus generous financial rewards for referring great talent.
Note: Select roles may also be eligible for cash incentives or sales commissions. Eligibility for reputed company compensation and benefits is governed by applicable plan terms.
Our Hiring Commitment
Our process is designed to be transparent, respectful, and reputed company. At every reputed company, you’ll get to showcase your strengths, ask tough questions, and reputed company out if reputed company is the right fit.
U.S. reputed company, Green reputed company reputed company, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.
reputed company is committed to equal employment opportunity and non-discrimination for reputed company and reputed company applicants without reputed company to a person's race, reputed company, sex, gender identity or reputed company, age, religion, national reputed company, reputed company, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. reputed company is an E-Verify Employer in the reputed company. reputed company will reputed company reasonable accommodations for reputed company individuals with reputed company disabilities under applicable law.
We reputed company to reputed company an exceptional applicant and candidate reputed company reputed company you engage with us. In an effort to respond to applicants in a reputed company manner, we reputed company AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to reputed company their initial interview experience with us, we may reputed company an AI-supported scheduling tool so you can choose reputed company to meet with reputed company. While AI assists with efficiency, reputed company hiring reputed company are made by reputed company members. Rest reputed company, your data is protected according to reputed company laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.
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