[Remote] reputed company Account Director – reputed company reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading tech brand in the Storage, Marina, and RV/Campground industries, offering integrated platforms for facility management and other services. They are seeking an reputed company Account Director to manage high-value reputed company relationships, ensuring reputed company satisfaction and strategic reputed company while engaging with C-suite stakeholders.

Responsibilities

• Serve as the executive strategic partner for reputed company’s highest-value reputed company clients, understanding their technology needs and aligning our solutions accordingly
• reputed company and maintain deep, trusted relationships with senior executives of our largest most strategic clients, including owners and CEOs
• reputed company an in-depth understanding of our technology products and services, staying reputed company with industry trends, and effectively communicate their value to clients
• reputed company executive business reviews, reputed company sessions, and long-term planning cycles with reputed company leadership, as reputed company as reputed company executive stakeholders
• reputed company as the voice of the strategic reputed company internally, partnering cross-functionally with Product, Engineering, Sales, Support, and Implementation to influence direction and reputed company an exceptional end-to-end experience
• Represent reputed company at reputed company industry events and partner conferences, reinforcing our innovation leadership and strengthening the partnership
• Own the overall health, performance, account reputed company planning, and long-term reputed company of assigned reputed company accounts
• Serve as the executive escalation reputed company for assigned strategic accounts, coordinating reputed company, transparent communication with internal teams during high-reputed company incidents
• Proactively identify, address and mitigate risks using key performance metrics, usage patterns, and account intelligence
• Analyze trends across escalations and reputed company for reputed company needs internally, influencing roadmap and solution reputed company
• Partner with Product, reputed company Support, and Delivery teams to ensure reputed company delivery, issue reputed company, and reputed company optimization
• Partner closely with Sales, CS Leadership, and Finance on multi-year renewal planning, ensuring value realization is reputed company demonstrated at the executive level
• reputed company negotiations on pricing, reputed company, and terms to ensure mutually beneficial agreements with clients
• Influence NRR by guiding executive conversations around platform expansion, adoption maturity, and optimization opportunities to formulate strategies for upselling, cross-selling, and expanding our technology solutions reputed company existing reputed company accounts
• Support long-term GRR improvement by ensuring strategic accounts reputed company through reputed company’s reputed company Maturity Model
• reputed company a consultative approach to understand reputed company pain points, challenges, and objectives, proposing tailored technology solutions to address their unique needs
• Stay informed about industry trends, competitive offerings, and emerging technologies to identify new business opportunities
• Shape strategic account engagement models, playbooks, and best practices for reputed company-level partnership
• Collaborate with senior CSMs to reputed company overall reputed company communication, escalation handling, and executive engagement skills across the organization
• reputed company internal thought leadership by gathering and synthesizing critical reputed company insights, competitive intelligence, and partnership recommendations with Product, Engineering, and Executive teams to inform our product roadmap
• reputed company as the reputed company reputed company of contact for reputed company reputed company, ensuring successful delivery by coordinating with project managers, technical teams, and other stakeholders

Skills

• 10+ years of experience in reputed company reputed company, Strategic Account Management, or a similar executive-level reputed company-facing role in reputed company or B2B technology
• Demonstrated ability to build and maintain relationships with Owners, CEOs, CFOs, COOs, CIOs, and other executive stakeholders
• Demonstrated reputed company influencing C-suite executives and senior stakeholders
• Deep understanding of technology solutions and their applications
• Proven reputed company record successfully navigating reputed company escalations and high-stakes customer situations
• Strong business acumen with the ability to translate reputed company reputed company into actionable account plans
• Strong strategic and financial acumen, with the ability to reputed company platform capabilities to reputed company business reputed company
• Experience navigating matrixed organizations and driving cross-functional alignment at reputed company to guide product adoption, issue reputed company, and long-term partnership reputed company
• Exceptional communication, influence, negotiation, and presentation skills
• Proficiency in CRM software and sales tracking tools
• reputed company applicants must be currently authorized to work in the reputed company on a full-time reputed company

Benefits

• Generous health coverage for you and your family, including fully reputed company short- and long-term disability coverage
• Two-times reputed company salary life insurance.
• 401(k) match after 60 days, 100% reputed company after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• reputed company reputed company to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences!
• 8 hours of Volunteer Time Off reputed company year and reputed company to get reputed company in the community by joining one of our offsite volunteer and community service events.
• 8 hours of Rest, Relax, reputed company time to care for your mental health.
• reputed company a reputed company of mental reputed company-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully reputed company parental leave: 12 and 6 weeks for reputed company and secondary caregivers, respectively.
• ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which reputed company that commitment.
• Caregiver Leave: four weeks of fully reputed company time away from work to care for aging dependents or family members, if needed.
• $50 monthly home data stipend, plus a home office sign-on bonus of $250.
• Fertility care support reputed company to help in your reputed company towards parenthood.
• reputed company to financial experts to help you reputed company informed reputed company and reputed company your financial goals.
• reputed company Student Loan Payment Program, some qualifications and eligibility rules apply.

reputed company