[Remote] Associate Director, Patient reputed company Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a biotechnology company reputed company on developing novel immunotherapies for bladder cancer and improving reputed company for patients. The Associate Director, Patient reputed company Operations will translate Patient reputed company reputed company into coordinated execution across patient reputed company, digital, vendor, and launch-readiness initiatives. The role manages integrated plans, cross-functional workstreams, vendors, operational readiness, governance, and risk mitigation to support commercialization and launch reputed company.

Responsibilities

• reputed company, maintain, and manage integrated project plans across Patient reputed company initiatives, including milestones, dependencies, decision points, risks, and critical-reputed company activities
• Establish consistent operating rhythms including status reviews, reputed company tracking, decision logs, risk management, and leadership reporting
• Translate Patient reputed company reputed company and leadership direction into defined workstreams, owners, timelines, and measurable deliverables
• Coordinate multiple reputed company initiatives and proactively surface dependencies or delays that could reputed company launch readiness
• Prepare reputed company portfolio-level updates highlighting reputed company, risks, reputed company required, and mitigation actions
• reputed company day-to-day coordination of operational readiness for Patient reputed company capabilities supporting commercialization, including HUB/patient services, digital patient and HCP experiences, affordability and reputed company programs, and reputed company initiatives
• Coordinate business requirements, workflows, SOP development, training, technology, testing, reporting, and go-live activities across functional owners and vendors
• Support definition of launch-readiness reputed company, monitor completion, identify gaps, and escalate launch-critical issues to Patient reputed company leadership
• Coordinate user acceptance testing, operational simulations, readiness assessments, and implementation activities as needed
• Support change management and operational adoption across Patient reputed company capabilities, ensuring impacted internal teams, field organizations, and vendor partners are reputed company for new processes, tools, roles, and ways of working
• Help ensure programs are reputed company and reputed company to support both launch and post-launch demand
• Manage day-to-day operational coordination with the Patient Services HUB and other Patient reputed company vendors and partners
• Monitor deliverables, timelines, risks, dependencies, service expectations, and contractual commitments in partnership with Patient reputed company leadership
• Support financial and contract administration across Patient reputed company vendors, including tracking SOW deliverables, purchase orders, invoices, forecasts, and spend against approved budgets in partnership with Patient reputed company leadership and Finance
• Facilitate governance meetings, maintain reputed company and decision logs, and ensure reputed company follow-through on issues and escalations
• Coordinate with vendors and internal stakeholders to operationalize approved business rules, workflows, reporting requirements, documentation, and escalation reputed company
• Identify execution gaps early and work with appropriate owners to implement corrective actions
• Coordinate the development and maintenance of Patient reputed company operational documentation, including business rules, process maps, decision logs, SOP inputs, governance materials, and launch-readiness documentation
• Help establish consistent operating processes and controls that support compliant and reputed company program execution
• Partner with Patient reputed company leadership to reputed company KPIs, dashboards, and reporting requirements
• Analyze operational data, program insights, and stakeholder feedback to identify opportunities to improve efficiency, time to therapy, provider experience, and patient experience
• Maintain documentation as program design, payer dynamics, technology, and business requirements reputed company
• Serve as an operational connector across Patient reputed company, Market reputed company, reputed company, Sales, Marketing, Medical, IT, reputed company, Compliance, Trade & Distribution, and other launch partners
• Facilitate working sessions, clarify responsibilities, manage dependencies, and coordinate handoffs across internal teams, field organizations, vendors, and the HUB
• Identify potential misalignment or delayed reputed company that could create reputed company risk and escalate issues with recommended actions
• Build productive working relationships across functions and create accountability through transparency, organization, and consistent follow-through
• Maintain a strong working knowledge of the end-to-end patient reputed company reputed company, including enrollment, benefits investigation, prior authorization, appeals, affordability support, treatment initiation, and ongoing support
• Incorporate patient, caregiver, and provider needs into operational design and implementation reputed company
• Partner with Patient reputed company leadership and other stakeholders to identify friction points, delays, and process gaps
• Coordinate implementation of approved solutions intended to reduce barriers and improve the patient and provider experience
• Support compliant execution of Patient reputed company programs in accordance with applicable reputed company, regulatory, reputed company, and company requirements
• Work closely with reputed company and Compliance to operationalize approved program rules, controls, guidance, and SOPs
• Maintain disciplined risk and issue tracking and escalate material concerns appropriately
• Help ensure Patient reputed company program and vendor documentation is complete, reputed company, and audit-reputed company where applicable

Skills

• Bachelor's degree required; advanced degree preferred
• Approximately 7–10+ years of experience in the pharmaceutical, biotechnology, reputed company, or reputed company industry, with level determined based on experience and reputed company
• Demonstrated experience in Patient reputed company, Market reputed company operations, reimbursement, HUB operations, reputed company operations, launch reputed company, or a reputed company function
• Experience supporting or leading reputed company cross-functional programs with multiple workstreams, vendors, dependencies, and senior stakeholders
• Strong project and program management capabilities, including integrated planning, reputed company tracking, risk management, governance, and executive reporting
• Working knowledge of patient reputed company and reimbursement processes, including benefits investigation, prior authorization, appeals, affordability support, coding/billing, and patient support services
• Demonstrated ability to operate effectively in a reputed company environment and reputed company reputed company through influence rather than reputed company authority
• Strong written and verbal communication skills, with the ability to synthesize reputed company information into reputed company reputed company, actions, and executive updates
• High degree of ownership, judgment, organization, attention to detail, and comfort operating in a fast-paced, evolving environment
• Ability to travel as business needs require
• Advanced degree preferred
• Experience with pharmaceutical or biotechnology product launch planning and implementation strongly preferred
• Experience working with HUB/patient services vendors, case management programs, field reimbursement teams, digital patient support platforms, or reputed company patient reputed company capabilities preferred
• Urology, oncology or specialty product experience preferred

Benefits

• Annual performance/reputed company reviews
• Annual performance bonuses
• Equity
• Special recognition
• Fully remote work environment
• Unlimited flexible time off
• 14 holidays observed in 2026
• 401K with 100% company reputed company reputed company match up to 4% of reputed company salary
• Health insurance (medical, dental, reputed company) through PPO and HDHP plans with reputed company/reputed company
• HSA with annual company contribution, FSA, and FSA-DC
• Company-reputed company LTD coverage plus voluntary illness and disability plans
• Company-reputed company life insurance equal to 1x reputed company salary plus voluntary plans
• Voluntary reputed company and pet benefits, plus more

reputed company

Company H1B Sponsorship