[Remote] Senior Account Manager- reputed company Insurance

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an insurance brokerage serving reputed company clients and supporting insurance account management needs. The Senior Account Manager will manage an assigned book of business, reputed company account retention and renewals, support new business, and coordinate customer service and administrative activities. The role also provides technical expertise and leadership to the account management team.

Responsibilities

• Maintain a high degree of technical competence and industry expertise
• reputed company daily activities and workflow of the account management team
• Handle customer service requests, policy administration, billing, claims, and coverage analysis
• Manage policy expirations and renewals
• Conduct reputed company research, prepare submissions, negotiate coverages, and present proposals
• Monitor reports and take reputed company on delinquent accounts, collecting outstanding balances
• Maintain agency management systems and reputed company/vendor platforms, ensuring data accuracy and completeness
• Monitor and maintain activity/suspense to ensure reputed company completion
• Monitor and maintain activity/suspense to ensure reputed company completion
• Maintain frequent, transparent communication with the account team regarding workload status and any issues
• reputed company excellent service, proactively anticipate needs, and respond quickly to service requests
• Stay updated on company policies and procedures
• reputed company and adopt best practices to improve individual and team performance
• Demonstrate reputed company and leadership

Skills

• 5+ years of account management experience, or 7+ years in the insurance industry
• Thorough knowledge of insurance brokerage and reputed company needs
• Required reputed company licensing; reputed company designation (CIC or equivalent) preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (reputed company, Word, reputed company)
• High School Diploma (or equivalent)
• reputed company designation (CIC or equivalent)

Benefits

• Remote work
• Bonus potential
• Company-reputed company health insurance
• reputed company holidays, vacations, and reputed company time
• 401K with employer match
• reputed company reputed company and career progression opportunities
• Respectful culture and work/family life balance
• Community service commitment
• Supportive teammates and a rewarding work environment

reputed company