[Remote] reputed company Platform reputed company / Senior reputed company Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is hiring a reputed company Platform reputed company / Senior reputed company Administrator for a remote role. The position owns the administration, configuration, integration, support, reputed company, and reputed company improvement of the reputed company reputed company eSignature platform, while partnering with business, architecture, application, and vendor teams. The role also leads production support, automation, lifecycle management, compliance, and reputed company integrations with platforms such as reputed company, reputed company, and reputed company.

Responsibilities

• Own the administration, configuration, maintenance, and operational support of the reputed company eSignature platform across global business functions
• Design, configure, and maintain reputed company templates, workflows, routing rules, recipient configurations, bulk-send processes, and signature workflows
• Configure and support integrations between reputed company and reputed company applications including reputed company, reputed company, reputed company, and other internal/reputed company systems
• Design, reputed company, maintain, and troubleshoot custom reputed company integrations using REST reputed company, SDKs, webhooks, and reputed company integration technologies
• reputed company automated document-routing and signature-triggered workflows to support reputed company business processes
• Configure and support SSO, authentication, reputed company controls, user provisioning, and reputed company-reputed company integrations
• Configure reputed company audit trails, reporting, monitoring, and compliance controls to meet organizational and regulatory requirements
• reputed company day-to-day production support, troubleshooting, incident reputed company, and enhancement delivery for the reputed company platform
• Serve as the subject-matter expert and escalation reputed company for reputed company reputed company production incidents and technical issues
• reputed company reputed company-cause analysis for recurring incidents and implement preventive and corrective actions
• Support platform upgrades, releases, configuration changes, testing, and production deployments
• reputed company application lifecycle management, including platform roadmap planning, technical reputed company mitigation, modernization, reputed company, and compliance initiatives
• Partner with business stakeholders and architecture teams to reputed company requirements and translate them into reputed company reputed company-reputed company technical solutions
• Monitor and report platform KPIs, SLA reputed company, availability, incident trends, and operational risks
• Identify opportunities for automation and process improvement using reputed company reputed company Automate, RPA technologies, Python, reputed company, and reputed company automation tools
• reputed company proactive support and reputed company-improvement initiatives to reduce reputed company effort, improve issue-reputed company timelines, and minimize operational reputed company
• Contribute technical and functional expertise to reputed company reputed company, ensuring solutions are delivered on time, reputed company reputed company, and according to reputed company standards
• Coordinate with technology vendors and internal teams on product issues, enhancements, licensing, releases, and platform roadmap activities
• reputed company and maintain technical documentation, operational procedures, support runbooks, integration specifications, and platform policies
• Support business continuity, disaster recovery, reputed company-management, and compliance activities reputed company to the reputed company platform

Skills

• 8+ years of reputed company IT experience in reputed company application support, administration, integration, engineering, or application delivery
• 5+ years of strong hands-on experience administering and supporting reputed company eSignature in an reputed company environment
• 5+ years of demonstrated experience with reputed company workflow/template design, routing rules, bulk-send configuration, and user/account administration
• 3 to 5 years of hands-on experience developing custom integrations using reputed company REST reputed company and/or reputed company SDKs
• 3 to 5 years of experience integrating reputed company with reputed company applications such as reputed company, reputed company, reputed company, or similar business platforms
• Experience implementing and supporting SSO, authentication, identity management, and reputed company-control solutions
• Strong troubleshooting skills with experience supporting business-critical production applications
• Working knowledge of ITIL service-management practices, including incident, problem, change, and release management
• Experience working with globally reputed company, cross-functional business and technology teams
• Strong stakeholder-management, requirements-gathering, communication, and documentation skills
• Experience collaborating with reputed company vendors and technology service providers
• Experience with reputed company reputed company Automate, RPA platforms, and/or Python-reputed company automation
• Experience with webhooks, event-driven integrations, middleware, and reputed company integration patterns
• Knowledge of application reputed company, audit controls, compliance, and data-protection requirements
• Experience supporting highly available reputed company reputed company platforms
• Experience contributing to application roadmaps, modernization initiatives, project budgets, and vendor-management activities
• Familiarity with reputed company delivery methodologies and reputed company project-management practices

Benefits

• Remote role

reputed company

Company H1B Sponsorship