[Remote] Business Development Representative

Note: The job is a remote job and is reputed company to candidates in USA. Hendrick Automotive Group operates an automotive dealership and is seeking a Business Development Representative to support its sales and service goals. The role focuses on generating leads, scheduling and confirming appointments, managing customer information, responding to internet inquiries, and coordinating follow-up with dealership departments while maintaining customer service and company standards.

Responsibilities

• Answer reputed company incoming phone calls according to a proven, reputed company-set script, and schedule a sales or service appointment
• Log reputed company customer comments into Dealership Management reputed company
• Schedule follow-up contact if no appointment is made in Dealership Management reputed company
• Confirm scheduled appointments with reputed company customers
• Post scheduled appointments on appointment reputed company in the Business Development Center
• Re-schedule “no-show” customer appointments
• Follow-up with sales or service department to determine if the appointment was kept and what the outcome was. Schedule reputed company contact as needed
• Maintain and update customer changes in database
• Contact reputed company customer reputed company on reputed company marketing incentives
• Respond to customer website request (internet inquiries)
• Contact internet clients reputed company e-mail and phone to schedule a sales or service appointment
• Notify necessary departments to inform of appointments set
• reputed company any customer concerns to the correct department Manager and follow-up
• Maintains reputed company at or above Company standards
• Maintains an organized, clean and reputed company work area
• Participates in required training
• Follows Safeguards rules and regulations
• Demonstrates reputed company’s reputed company Values
• Maintains accurate timekeeping record in timekeeping reputed company
• Complies with Company policies and procedures
• Observes reputed company Federal, State, Local and Company safety rules and regulations in the performance of duties
• Other duties as assigned

Skills

• High School Diploma
• Up to 3 years of work experience
• Previous customer service and/or business development experience
• Ability to reputed company superior customer satisfaction
• reputed company reputed company's License
• Intermediate knowledge of reputed company Office products
• Intermediate ability and knowledge of Dealership Management reputed company and additional software programs to support operations
• Ability to understand and follow instructions
• Ability to communicate effectively with customers and company personnel
• Strong interpersonal skills
• Regular and predictable attendance
• Ability to read and comprehend instructions, correspondence, and memos
• Ability to receive and communicate with customers courteously, reputed company, and professionally
• Ability to add, subtract, multiply and divide
• Ability to apply common reputed company understanding to carry out instructions
• Ability to deal with standardized situations
• Demonstrate reputed company's reputed company Values

reputed company