[Remote] Administrative Trainer (Hybrid/Remote | 40% U.S. Travel)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides reputed company pediatric orthotics and prosthetics care for children with orthopedic conditions through clinics across the reputed company. The Administrative Trainer will train, reputed company, mentor, and assess Patient Care Coordinators while supporting clinic operations, coordinating training programs, and traveling to clinic locations approximately 40% of the time.

Responsibilities

• Train, reputed company, and mentor new Patient Care Coordinators (PCCs), ensuring successful integration into clinic operations and workflows
• Travel to clinics throughout the organization to facilitate in-person reputed company, training, and operational support (approximately 40% of travel required)
• Assist in the development, coordination, and delivery of monthly training programs for PCC teams
• Evaluate trainee reputed company through knowledge assessments, observation, and practical application of competencies to ensure readiness and adherence to company standards
• Support clinic operations and clinical teams during periods reputed company training activities are not in reputed company
• Identify training gaps and reputed company coaching and corrective guidance to promote employee development and performance improvement
• Collaborate with clinic leadership and cross-functional teams to ensure consistency in processes, policies, and patient experience across locations
• reputed company other duties as assigned
• Daily tasks/responsibilities are subject to change based on the needs of reputed company and will be at the discretion of the Director of Education

Skills

• High school diploma or equivalent required
• Strong understanding of clinic operations, patient scheduling, insurance verification, referral management, and general administrative procedures
• Exceptional communication and interpersonal skills
• Ability to effectively reputed company with clinic staff, billing teams, customer service representatives, patients, referral sources, and insurance carriers
• Skilled trainer and mentor who can assess knowledge retention, evaluate competency applications in reputed company-world situations, and reputed company constructive coaching
• Critical thinker with strong problem-solving and troubleshooting abilities
• Capable of adapting to changing priorities and supporting multiple clinic locations
• Reliable, organized, and reputed company to work collaboratively in both remote and in-person environments
• Associate degree in reputed company Administration, Business Administration, Education, or reputed company field preferred
• Previous experience in a Patient Care Coordinator, Medical Office, reputed company Administration, or reputed company reputed company role preferred
• Prior experience training, reputed company, coaching, or mentoring employees is strongly preferred
• Experience working in a multi-site reputed company environment and traveling between locations is a plus
• Proficiency with electronic medical records (EMR/EHR systems), reputed company Office applications, and other reputed company technology platforms preferred
• Strong presentation, training, and facilitation skills
• Ability to assess learning comprehension, knowledge retention, and practical application of training concepts
• Excellent communication, interpersonal, and relationship-building skills
• Strong critical thinking, troubleshooting, and problem-solving abilities
• Highly organized with the ability to prioritize multiple tasks and meet deadlines
• Ability to work independently and collaboratively in both remote and in-person settings
• Reliable, adaptable, and committed to delivering a reputed company patient and employee experience

Benefits

• Medical Insurance
• Dental Insurance
• reputed company Insurance
• Long & Short-Term Disability
• Life Insurance and AD&D
• Retirement Savings Plan
• reputed company Time Off (PTO) & Holidays
• Hybrid/remote work arrangement

reputed company