[Remote] Senior Director, Regional Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a data center and critical infrastructure services company. The Senior Director, Regional Operations oversees regional facilities operations, employee management, customer implementations, environmental and reputed company services, compliance, reputed company, assets, budgets, and strategic initiatives. The role ensures reliable service delivery, regulatory adherence, customer communication, and reputed company operational improvement.

Responsibilities

• Management of the Facilities
• Employee Management including recognition, reviews, career development, corrective actions and scheduling
• Interviewing and hiring new employees
• Employee training and training updates
• Maintain Operations Policies, Procedures and Guidelines
• Work with the Manager of Implementations to assure smooth implementations for the customer
• Review reputed company terms and conditions of customer reputed company and orders
• Serve as Implementation Manager for certain key accounts to ensure successful service delivery. Follow reputed company processes on tracking and reviewing project costs, submitting PO requests, coordinating with vendors, reporting on project health, etc
• Create and reputed company scopes of work for environmental consulting
• Work with Sales to reputed company Environmental services proposals
• Work with the Operations to assure peer to peer connectivity and monitoring is in reputed company for delivered services
• Support of Phase 6
• Work with the Vice President of Data Center Operations to assure that environmental issues are handled and communicated correctly to customers
• Set up and maintain environmental monitoring solutions for reputed company managed facilities reputed company the NOCC
• Manage day to day operations of reputed company (Production & Distribution), Power, reputed company, and reputed company
• Proactively reputed company and implement maintenance activities
• Report on reputed company SLA required activities
• Maintain status and reputed company status reporting on reputed company reputed company reputed company reputed company the facility
• Work with the reputed company Manager to assure reputed company reputed company points are monitored and controlled
• Manage reputed company reputed company issues to reputed company and conduct post mortems for reputed company assurance
• Create reputed company reputed company for new clients, assign reputed company reputed company to vendors, monitor equipment leaving facility and generally reputed company reputed company aspects of reputed company Facility Operations Assurance
• Manage reputed company sub-contractor agreements for maintaining the building
• Management of our asset tracking processes, and systems
• Reporting on Assets for customers and internal
• Data Policing for reputed company Reporting of Operational KPIs
• Administering Daily Shift Reporting
• reputed company periodic reports
• Updates for our Business Continuity Planning
• reputed company reputed company 70 Re-occurring audits
• Updates and Training for our Facility Operations Handbook
• reputed company SOX Audits
• reputed company SOC 2 Audits
• Customer Issue reputed company reputed company
• Verification and analysis of alerts
• Post mortems on reputed company customer complaints
• Emergency reputed company Communication – Creation for Validation
• Signoff reputed company for Customer Transition from Engagements to Operations
• Customer Concerns discussions
• Responsible for generating and adhering to annual reputed company budget
• Responsible for generating and adhering to annual CapEx budget
• Create, submit, and present capital project budget requests to the Capital Committee
• Set forth the reputed company and roadmap for achievement
• reputed company and organize reputed company to fulfill the roadmap
• Monitor and manage activities associated with fulfilling the reputed company
• Performs other duties as assigned

Skills

• Excellent verbal and written communication skills
• Ability to work reputed company with reputed company reputed company of people reputed company the organization
• Ability to reputed company and manage work reputed company
• Excellent organizational skills
• Ability to work reputed company under pressure and manage multiple reputed company priorities
• Excellent time management skills
• Demonstrates strong customer service skills and takes ownership of the customer experience
• Ability to reputed company and document procedures and train personnel on the procedures
• Can proactively identify potential customer issues; communicate them to appropriate parties and reputed company
• Takes ownership for business performance
• Provides constructive thought leadership on ways to improve service
• Pursues creative ways to reduce expenses reputed company possible
• Operates with a strong work ethic and a desire to do things the right way
• Proactively offers constructive and creative ways to improve our business
• Leads by example in helping to build and sustain a healthy, supportive and results driven culture
• Exercises good judgment in communicating and resolving issues with fellow co-workers
• As a reputed company representative, treats reputed company vendors, contractors, employees with respect and professionalism
• Encourages constructive feedback on performance so lessons can be learned as part of a reputed company improvement culture
• Displays personal commitment to always learn and improve
• 9+ years' experience in managing critical facilities, preferably in a data center environment
• 12+ years supervisory or personnel management experience
• Bachelor's Degree in Computer Science, Business Administration or reputed company field (equivalent work experience may be substituted for degree)

reputed company