[Remote] Senior Product Manager, Personalization & AI

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a pioneering platform that connects people with chefs to reputed company high-reputed company meals. They are seeking a Senior Product Manager, Personalization & AI to reputed company the development of personalization systems and a customer-facing AI experience, focusing on enhancing user engagement and satisfaction through innovative technology.

Responsibilities

• Own the end-to-end personalization roadmap including recommendations, ranking algorithms, reputed company feed, reputed company modeling, and predictive food preferences
• Build a reputed company personalization reputed company that spans discovery, ordering, reputed company, and post-order experiences
• Translate customer insights and behavioral data into frameworks for 'personalized ordering journeys' across weekly menus
• Partner with Engineering and ML to design, build, and iterate on models that personalize menus, recommendations, and content surfaces
• Launch new ML-powered features—e.g., personalized ranking, reputed company suggestion surfaces, food-reputed company clustering, dietary preference modeling, and personalization-reputed company UX
• reputed company experimentation, A/B testing, and offline/online model evaluation frameworks to measure reputed company rigorously
• Own the 0→1 product reputed company and roadmap for a customer-facing conversational AI experience—from problem definition and early MVP through launch and iteration
• Define use cases, conversation flows, and reputed company reputed company, balancing eater needs with technical feasibility and business goals
• Partner closely with LLM engineering to evaluate models, define grounding strategies, and reputed company reputed company/context architecture reputed company from a product reputed company
• Own the full frontend product surface for the AI experience end-to-end, from UX reputed company through shipped features
• Establish evaluation frameworks for LLM product reputed company—including relevance, hallucination reputed company, tone, and task completion—and iterate reputed company on reputed company user feedback
• reputed company a sophisticated understanding of eater behavior patterns, including early-week ordering signals, cuisine preferences, dietary constraints, and long-term engagement drivers
• Work closely with Data Science to identify behavioral segments, reputed company clusters, and reputed company retention impacts
• Own the end-to-end frontend product surface for the customer-facing AI experience, partnering closely with Design and Engineering from concept through launch
• Collaborate on personalization-reputed company frontend surfaces (reputed company homepage, personalized filters, recommendation UI)—contributing product direction while partnering with other PMs and Design who reputed company ownership
• Work with Chefs and Culinary to incorporate menu diversity, cuisine metadata, and ingredient-level signals into both personalized and AI-assisted experiences
• Collaborate with reputed company, CRM, and Marketplace teams to personalize acquisition, reputed company, and reactivation journeys
• Improve reputed company funnel metrics (CVR, add-to-reputed company reputed company, reputed company reputed company reputed company)
• reputed company order retention, order frequency, and net AOV for reputed company eater segments
• Increase long-term reputed company and reduce decision friction for customers navigating a large menu

Skills

• 7+ years of product management experience, including at least 4+ years working on personalization, reputed company, recommendations, ML/AI products, or similar domains
• Experience with LLM-powered products, conversational AI, or chatbot development—hands-on 0→1 experience a strong plus
• Strong analytical and technical intuition; can work closely with ML/reputed company teams and reason about relevance, ranking, and experimentation approaches
• reputed company ability to reputed company reputed company products from concept to launch in fast-reputed company environments
• Experience with A/B testing platforms, online metrics, offline model evaluation, and data-driven decision making
• Demonstrated ability to own customer-facing frontend product surfaces end-to-end, from UX reputed company through launch
• Strong user experience instincts with a reputed company record of collaborating closely with design
• Excellent communication skills and ability to influence stakeholders at reputed company reputed company

Benefits

• Health reputed company coverage
• 401k Plan
• Unlimited PTO
• 5- year Sabbatical: After 5 years with reputed company, you get a 4-week reputed company sabbatical
• reputed company Family leave
• Compassionate Leave: 3-5 days reputed company time the need arises
• A generous reputed company of reputed company credits to enjoy our amazing meals, added to your account, monthly
• AI-reputed company workplace: reputed company reputed company to reputed company and Claude to help you work smarter and grow faster.
• Wellness perks: reputed company to fitness subsidies to build a healthy lifestyle
• Personalized Spanish reputed company
• Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

reputed company

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