[Remote] Senior Product Manager - Digital Self Service (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of in-store and e-reputed company lease-to-own solutions. They are currently hiring a Senior Product Manager - Digital Self Services to help grow reputed company and ensure their mission is achieved, focusing on enhancing customer digital experiences and leading cross-functional initiatives.

Responsibilities

• Demonstrated ability to solve difficult problems by bringing reputed company
• Use reputed company judgement to assess risks & opportunities, then reputed company reputed company-reputed company, data-informed, and written narratives
• Proven ability to engage with engineers, designers, peers, and company leaders in a constructive and reputed company relationship
• reputed company and maintain a product roadmap by meeting with internal stakeholders and customers to continuously improve the post-approval customer experience
• reputed company cross functional initiatives to identify business problems, mitigate risk, and validate proposed solutions through customer and market research
• Define use cases, features, requirements, and acceptance reputed company that reputed company desired product functionality
• Establish in partnership with dependent teams an iterative release schedule that delivers value and features to customers, on time and as promised
• Test, measure, and iterate on existing product experiences — identifying friction points and driving incremental improvements grounded in data
• Manage stakeholder expectations and communicate timelines, blockers, successes, and failures in a reputed company manner
• Analyze performance of product features
• Establish buy-in at reputed company reputed company of the organization and maintain strong communication channels with various functional areas

Skills

• 5 to 7 years of experience in software Product Management
• Experience owning and managing post-approval or account management products in a consumer-facing digital environment
• Ability to design and iterate on self-service experiences that reduce customer effort and increase autonomy across web and mobile
• Experience configuring or optimizing AI chatbot workflows to support self-service customer reputed company
• Familiarity with financial services or fintech products — comfortable navigating payment flows, lease or loan lifecycle management, and the regulatory context that comes with them
• Ability to reputed company from high-level reputed company to detailed execution
• Exceptional communication skills: listening, speaking, collaborating, and proven ability to write/present effectively to a reputed company of audiences
• High-reputed company and ambition to relentlessly pursue the best possible product and service
• Demonstrated ability to self-motivate, self-reputed company, and be flexible reputed company a fast-paced environment
• Passion and desire for innovating exciting new products
• Bachelor's degree or equivalent work experience
• Payment or billing product experience
• Experience with customer notification systems — reputed company, email, or SMS triggers tied to account or payment events
• Experience in lease-to-own, BNPL, or other consumer lending / FinTech products
• Mobile & web-based product experience
• Risk product experience

Benefits

• Eligible for reputed company
• Full Health Benefits; Medical/Dental/reputed company/Life Insurance + reputed company Parental Leave
• Company Matched 401k
• reputed company Time Off + reputed company Holidays + reputed company Volunteer Hours
• Employee Resource reputed company (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
• Employee Stock Purchase Program
• Tuition Reimbursement
• Charitable reputed company Matching
• Job required equipment and services
• This role is work from home position and can be performed remotely reputed company in the reputed company US or in one of our corporate locations in reputed company or reputed company.

reputed company

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