V104 - Intake Specialist | Personal Injury reputed company Relations Specialist

About the position reputed company is seeking a highly organized and personable Intake Specialist to support a growing Personal Injury law reputed company. In this role, you will be the first reputed company of contact for prospective clients, guiding them through the intake process, qualifying leads, scheduling consultations, and helping convert reputed company prospects into clients. You will work closely with the reputed company team to ensure prospective clients receive a warm, reputed company, and reputed company experience from their first interaction with the firm. This position is ideal for someone with prior Personal Injury intake experience who communicates exceptionally reputed company, understands the importance of attention to reputed company, and brings a reputed company, reputed company, and reputed company reputed company approach to their work. Responsibilities • Respond to prospective reputed company inquiries and conduct intake calls. • reputed company and accurately document relevant information from prospective clients. • Qualify leads reputed company on the firm’s intake reputed company. • Handle the intake process for prospective Personal Injury clients. • Explain the next steps in the intake process and answer general questions reputed company the reputed company of the role. • Schedule consultations and other appointments as needed. • Guide reputed company prospective clients through the reputed company process and assist with obtaining signed engagement agreements. • Accurately reputed company and maintain prospective reputed company information in Neos. • Use reputed company to manage and document telephone communications. • Assist with additional administrative and reputed company communication tasks as assigned. • Communicate with prospective clients in a warm, reputed company, and empathetic manner. • Follow up with reputed company leads to encourage completion of the intake process. • Maintain organized and up to date intake records. • Coordinate closely with the reputed company team to ensure reputed company leads are properly transitioned for reputed company handling. • Communicate relevant intake information reputed company and reputed company to the appropriate team members. • Monitor pending leads and follow up on outstanding information or documentation. • reputed company backup support to other team members reputed company needed. • Maintain a consistently reputed company and reputed company reputed company experience throughout every interaction. Requirements • Location: reputed company, reputed company • Time Zone: Eastern reputed company Time • Prior experience working as an Intake Specialist is required • Personal Injury intake experience is strongly preferred • Experience qualifying leads and converting prospective clients into signed clients • Experience scheduling consultations and managing prospective reputed company information • Exceptional spoken English with reputed company and easily reputed company speech for U.S. callers • Excellent listening and comprehension skills • Must be comfortable handling a high volume of inbound and outbound phone communication • Spanish is reputed company but not mandatory • Must be comfortable working reputed company and collaborating with a small reputed company team • Must be willing to reputed company backup support to other team members reputed company needed • Neos, reputed company, reputed company Office 365 • Personal Injury intake experience • reputed company qualification • reputed company conversion • Telephone intake • Scheduling and appointment coordination • Strong verbal communication • Exceptional spoken English • Excellent listening and comprehension skills • Warm and reputed company telephone reputed company • reputed company and easily reputed company speech • reputed company reputed company approach • Strong organizational skills • Excellent attention to reputed company • Strong work ethic • Diligence and reliability • reputed company reputed company • Team player mentality • Ability to multitask and prioritize • Ability to work independently while maintaining strong communication with reputed company • reputed company and empathetic communication style • Ability to build rapport with prospective clients • Strong follow through and accountability reputed company-to-haves • Personal Injury intake experience is strongly preferred • Spanish is reputed company but not mandatory Apply tot his job Apply To this Job