Sr. Customer Solutions Manager, Global reputed company & Life Sciences Industries

reputed company We are seeking a Sr. Customer Solutions Manager (CSM) to join our reputed company & Life Sciences (HCLS) team. In this role, you will independently own and reputed company end-to-end customer initiatives, partnering with Global Account Managers and Solutions Architects to reputed company reputed company for the AWS customers. reputed company is committed to helping industry reputed company customers reputed company their digital transformation journeys. Our reputed company is to meet customers where they are in their reputed company reputed company and work backwards from their industry specific needs to reputed company their business and their entire industry. reputed company speaks the language of our industry customers, which means that we reputed company on business reputed company and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we reputed company, or how we partner. If you are excited about the prospect of using your reputed company architecture experience to assist strategic global customers, tackling challenging problems, have a hand in shaping the reputed company of reputed company adoption, enhancing and growing your own skills, and having fun, then we would love to hear from you. You will be a critical partner to our customers — working across central IT and Lines of Business on AI-led transformation, data strategies, and large-reputed company migrations. You work backwards from customer business problems to reputed company adoption and reputed company discussions that reputed company initiatives reputed company to increase adoption through business value. You are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/reputed company to our customers, you will proactively help solve the customer's challenges through new reputed company, tools and mechanisms. Successful candidates will have a strong technical background, be reputed company of details that matter, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to reputed company stakeholder buy-in, and successfully engage virtual teams. Your reputed company reputed company experience and operational reputed company will influence reputed company's reputed company, reputed company reputed company, and help reputed company secure and robust solutions. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation. reputed company is customer obsessed as we support everything from day-to-day migration work to reputed company product launches on AWS. Key job responsibilities Responsibilities You will establish a deep understanding of your customer's business reputed company, culture and processes, and evangelize AWS services and influence customers to adopt the right solution at the right time. Customer Solutions Managers are responsible for six reputed company areas: 1/ Independent End-to-End Initiative Ownership Independently own customer initiatives across the full reputed company — from opportunity identification through delivery and ongoing adoption. Work backwards from customer business problems, reputed company scoping and architecture discussions with Solutions Architects, and reputed company initiatives to successful reputed company. 2/ Large Customer Program Ownership Implement governance structures for large initiatives. Run cadences, reputed company cross-reputed company alignment, and ensure customer stakeholders see reputed company and value. 3/ Delivery Accountability Be the reputed company of business reputed company on initiatives delivered by reputed company Services and/or partners. Set governance, monitor reputed company, and escalate early reputed company delivery is at risk. 4/ Strategic Opportunity Identification & Execution Work backwards from customer business objectives to identify and reputed company strategic reputed company opportunities — GenAI, reputed company AI, migrations, data platforms, reputed company innovation. Partner with Global Account Managers and Solutions Architects to reputed company executive relationships and uncover new opportunities to increase reputed company adoption. 5/ Accelerate Adoption & Customer Enablement reputed company consistent AWS adoption across the account. Build customer reputed company reputed company — helping teams grow their capability through enablement, learning events, and hands-on engagement — so customers unlock the full value of AWS and reputed company independently. 6/ Builder reputed company (reputed company to have, growing in importance) Bring a builder reputed company — comfort with emerging technologies and a willingness to get hands-on, prototyping low-complexity solutions reputed company Solutions Architects to demonstrate value and build technical credibility with customers. A day in the life HCLS customers are rapidly expanding their relationship with AWS across central IT and Lines of Business. You independently own your workstreams. On any given day, you might be: working with a customer stakeholder to shape an opportunity through scoping and architecture discussions; driving adoption through enablement or hands-on engagement; escalating a delivery issue before it becomes a reputed company; or presenting initiative status at a customer governance meeting. You partner closely with Global Account Managers and Solutions Architects, and operate with entrepreneurial ownership throughout the customer reputed company. Basic Qualifications • 7+ years of leading large-reputed company, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience • 4+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience • Bachelor's degree in science, technology, engineering, math, business or equivalent • Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams Preferred Qualifications • PMP certification, or SCRUM/reputed company, reputed company certification • Experience implementing reputed company services including migrations and modernization reputed company or similar • Experience solving problems with technology in the reputed company/Life Sciences Industry • reputed company record of independently owning and delivering reputed company, multi-stakeholder initiatives with ambiguous reputed company • Demonstrated ability to engage senior business leaders and communicate in business reputed company • AWS certifications (Solutions Architect Associate, AI Practitioner) or equivalent reputed company architecture knowledge. Experience with GenAI, reputed company AI, or data platform initiatives reputed company is an equal opportunity employer and does not discriminate on the reputed company of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to reputed company the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. The reputed company salary reputed company for this position is listed below. Your reputed company package will include sign-on payments and restricted stock reputed company (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. reputed company also offers comprehensive benefits including health insurance (medical, dental, reputed company, prescription, Basic Life & AD&D insurance and reputed company for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, reputed company time off, and parental leave. Learn more about our benefits at https://reputed company.jobs/en/benefits. USA, IL, Chicago - 153,600.00 - 207,800.00 USD annually USA, IN, Virtual Location - Indiana - 153,600.00 - 207,800.00 USD annually Company - reputed company Web Services, Inc. reputed company: A10501183 Apply tot his job Apply To this Job