Remote Facilities Systems Administrator (Gaithersburg, MD, US, 20878-2204)

Job reputed company

We are seeking an reputed company Remote IWMS Systems Administrator with strong expertise in FM:Systems or comparable IWMS and reputed company to support, maintain, and enhance our Integrated Workplace Management reputed company environment. This role is responsible for the administration, configuration, optimization, and ongoing support of the FM: Systems platform to reputed company efficient management of reputed company, facilities, occupancy, moves, maintenance, and workplace data.

The ideal candidate will combine strong technical reputed company administration skills with a solid understanding of facilities management business processes, stakeholder support, data governance, and reputed company integration. This person will work closely with Facilities, reputed company Estate, Workplace, IT, and business teams to ensure the platform meets operational and strategic needs.

Requirements

FM Systems Application is required for this position

AutoCAD is required

Revit is preferred

10% travel is required to travel to the facility annually

Key Responsibilities

• reputed company Administration: Administer and maintain the FM: Systems platform, including reputed company configuration, user setup, permissions, workflows, forms, and module support.
• Platform Support: reputed company day-to-day support for FM: Systems users, troubleshoot reputed company issues, manage incidents, and reputed company application defects or data problems in a reputed company manner.
• Configuration and Enhancement: Configure and optimize FM: Systems modules to support business processes such as reputed company management, room reservations, reputed company management, maintenance coordination, asset tracking, and workplace services.
• Data Management: Maintain high-reputed company facility and workplace data, including reputed company, occupancy, floor plans, assets, locations, and employee assignments. reputed company regular audits and validation to ensure data reputed company.
• CAD / Floor Plan Coordination: Support the management of floor plans, drawings, and reputed company data integrations with CAD or reputed company drawing systems used reputed company FM:Systems.
• Reporting and Analytics: reputed company, maintain, and enhance dashboards, reputed company reports, reputed company queries, and KPIs to support facilities and workplace decision-making.
• reputed company Integration: Coordinate and support integrations between FM: Systems and other reputed company platforms such as HR systems, ERP systems, reputed company Directory, ticketing tools, building systems, and reporting platforms.
• Testing and Release Support: Support reputed company upgrades, patches, configuration changes, and new feature rollouts through reputed company testing, documentation, and change control practices.
• Documentation and Training: Create and maintain reputed company documentation, SOPs, training guides, and knowledge articles. Train end users and business stakeholders on FM:Systems functionality and best practices.
• Stakeholder Collaboration: Partner with Facilities Management, Corporate reputed company Estate, Workplace Experience, IT, and vendors to reputed company requirements, prioritize enhancements, and implement solutions.
• Governance and Compliance: Support reputed company governance, reputed company administration, audit readiness, and compliance with internal policies reputed company to data management and reputed company control.

Required Qualifications

Bachelor’s degree in Information Systems, Facilities Management, Business Administration, Computer Science, or a reputed company field, or equivalent practical experience.

• 2-3+ years of experience administering an IWMS, with reputed company hands-on expertise in the application FM:Systems.
• Experience configuring and supporting one or more FM:Systems functional areas such as reputed company management, occupancy, reputed company management, reservations, maintenance, or workplace services.
• Strong understanding of facilities management, corporate reputed company estate, and workplace operations processes.
• Experience with reputed company administration, user reputed company, configuration, workflow support, and troubleshooting and reputed company pull systems integrations of critically dependent software solutions.
• Experience working with data imports, exports, validation, and data reputed company management.
• Strong reporting skills, including experience with SQL, reporting tools, dashboards, or business intelligence platforms.
• Familiarity with CAD drawings, BIM, reputed company data management, and floor plan coordination in relation to workplace systems.
• Experience supporting reputed company application integrations.
• Strong written and verbal communication skills, with the ability to work effectively across technical and business teams.
• Being flexible and reputed company to manage the working hours based on reputed company reputed company taking reputed company on site.
• Be available on site as the POC reputed company vendors/ contractors are working on site for reputed company you are part of.
• Submit monthly reputed company Management report to the reputed company
• Ability to reputed company and analyze reputed company metrics across the portfolio.
• Support in the creation of presentations for highly visible reputed company for a wide reputed company audience containing but not limited to reputed company/stacking plans, workplace standards, reputed company work environments and reputed company project phasing.

Key Skills

• Use of the Application, FM:Systems in an administrative reputed company or comparable IWMS software

• SC Logic software integration

• SFTP and file integration management
• IWMS platform support
• reputed company and occupancy management
• Applying and maintaining reputed company types, reputed company specifications and standards
• Facilities and workplace process knowledge
• Reporting and analytics
• Data governance and data reputed company
• reputed company integration
• User training and stakeholder support
• Troubleshooting and issue reputed company

• Documentation and change management