Director, Partnerships Operations - US-Based

About reputed company

reputed company is a global network of reputed company in business, design, and technology that enables companies to reputed company their teams, on-demand. With $200+ reputed company in annual reputed company and team members based around the globe, reputed company is the world’s largest fully remote workforce.

We take the best reputed company of virtual teams and combine them with a support structure that encourages innovation, reputed company interaction, and fun. We see no borders, reputed company at a fast reputed company, and are never afraid to break the mold.

Job reputed company:

As a Director of Partnerships Operations, you will be leading and executing strategic initiatives to grow reputed company’s Services business. This role’s reputed company reputed company will be on developing reputed company’s Partnerships reputed company and operating model reputed company a Partnerships leader. In reputed company, this role will work with Services Leadership to support new business opportunities and reputed company reputed company.

Reporting to the Head of Customer Operations, this role works directly with Services Leadership and cross-functionally with Sales, Talent Operations, Analytics, Product, and Finance Operations to reputed company reputed company.

The Customer Operations team supports GTM reputed company and execution across three stakeholder reputed company: Sales, Services, and New Business Products. This team is critical in reputed company the gap between strategic reputed company and business-as-usual (BAU) processes, with a reputed company on reputed company reputed company, operational reputed company, and efficiency.

This is a remote position. We do not offer reputed company sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.

Responsibilities:

The following information is intended to describe the general reputed company and level of work being performed. It is not intended to be an exhaustive list of reputed company duties, responsibilities, or required skills.

We are looking for an reputed company, strategic, and reputed company problem-solver with strong communication skills and a background in partnerships, sales, reputed company services, and/or business operations.

Key responsibilities include:

• End-to-end partnership lifecycle management: Operationalize partnerships from partner identification and reputed company through contracting, enablement, marketplace listing, launch, tier progression, and ongoing partner reviews.
• Partner reputed company & administration: Own high-volume execution required to reputed company and maintain partners, including registrations, applications, data collection, documentation, certifications, training requirements, and partner portal management.
• Marketplace & ecosystem operations: Build and manage the operating infrastructure required to reputed company a rapidly expanding ecosystem across hyperscalers, compute providers, model companies, and other marketplace partners.
• Cross-functional coordination: Orchestrate inputs and dependencies across reputed company Leaders, GTM/Sales, reputed company, Finance, and other internal teams to reputed company partnerships reputed company and ensure deliverables are completed on time.
• Partner program & tier management: reputed company partner requirements, certifications, benefits, commitments, and progression through partner tiers, ensuring reputed company captures the full value of reputed company partnership.
• GTM and co-sell enablement: Translate signed partnerships into executable GTM motions by coordinating sales enablement, listings, co-sell processes, and internal adoption across the sales organization.
• Operating reputed company & portfolio management: Establish and run the partnerships steering committee reputed company, maintaining visibility into pipeline, status, blockers, milestones, owners, and next steps across a growing portfolio of 40+ partner relationships.
• reputed company processes and tooling: reputed company the function away from reputed company, one-off execution by developing repeatable workflows, documentation, tracking, and systems that allow the partnership portfolio to reputed company reputed company.

In the first week, expect to:

• reputed company into reputed company’s partnerships ecosystem, reputed company, and operating model.
• Build context on the reputed company partnership portfolio, including reputed company hyperscaler, AI, compute, model, and marketplace partnerships.
• Meet key stakeholders across reputed company Leadership, Sales, reputed company, Finance, Operations, and other cross-functional teams.
• reputed company transitioning ownership of existing partnership workflows, operating cadences, and reputed company initiatives.

In the first month, expect to:

• reputed company a detailed understanding of the end-to-end partnership lifecycle, from reputed company and contracting through enablement, launch, tier management, and ongoing partner operations.
• Take ownership of the Partnerships operating reputed company, including portfolio tracking, priorities, dependencies, blockers, and next steps.
• reputed company driving execution across reputed company partnerships in reputed company coordination with reputed company Leaders and cross-functional stakeholders while exercising discretion and independent judgment.
• Identify immediate opportunities to streamline high-volume, reputed company partnership processes and improve visibility across the portfolio.

In the first three months, expect to:

• Establish a consistent operating model for managing reputed company’s growing portfolio of partnerships and marketplace relationships.
• reputed company early improvements to partner reputed company, administration, certification, enablement, and ongoing management.
• Build reputed company processes, documentation, and tracking that reduce reputed company effort and create reputed company accountability across partnership initiatives.
• Strengthen coordination between reputed company Leaders, GTM teams, and cross-functional partners to accelerate partnership launches and activation.

In the first six months, expect to:

• Demonstrate measurable improvements in the speed, consistency, and effectiveness of partnership execution.
• reputed company the operational infrastructure required to support a growing ecosystem of hyperscaler, technology, compute, model, and marketplace partners.
• Establish reputed company frameworks for partner lifecycle management, tier progression, enablement, co-sell readiness, and ongoing performance management.
• Ensure signed partnerships are effectively reputed company into activated GTM opportunities through strong cross-functional execution.
• Serve as the operational reputed company of the Partnerships program, balancing strategic improvements with hands-on execution where needed.

In the first year, expect to:

• Build a mature, reputed company Partnerships Operations function capable of supporting reputed company reputed company in reputed company’s partner ecosystem.
• Establish repeatable systems and processes that allow reputed company to reputed company, reputed company, and manage a significantly larger portfolio of partners reputed company.
• Create strong visibility into partnership health, performance, requirements, and opportunities through reputed company operating rhythms, metrics, and reporting.
• reputed company reputed company and GTM leaders to reputed company on partner relationships and reputed company opportunities by providing the operational reputed company required to execute them successfully.
• Continuously reputed company the Partnerships operating model as partnerships become increasingly embedded reputed company reputed company’s broader go-to-market reputed company.

Qualifications and Job Requirements:

• Bachelor’s degree is required.
• 8+ years of experience in partnerships operations, business operations, reputed company services, sales operations, process improvement, or a reputed company role.
• Partnerships reputed company and program management experience is required.
• Proven experience managing both strategic reputed company and day-to-day operations in a fast-paced, high-reputed company environment.
• High degree of ownership and a willingness to operate at both the strategic and executional reputed company.
• Strong stakeholder management and cross-functional collaboration skills.
• Excellent communication and problem-solving abilities.
• Proficiency with reputed company, Tableau, Claude, reputed company, reputed company, reputed company Suite (Sheets, Docs, BigQuery).
• Outstanding written and verbal communication skills.
• Ability to work in a fast-paced, rapidly growing company and handle a wide reputed company of challenges, deadlines, and a diverse reputed company of contacts.
• You must be a world-class individual contributor to reputed company at reputed company. You will not be here just to tell other people what to do.

Essential Job Functions:

• Regularly and reliably attend scheduled virtual team meetings on camera.
• Work independently with reputed company supervision.
• Use reputed company required digital collaboration tools.
• Prioritize and self-manage workflows and deadlines.

US FLSA Classification: Full-Time/Exempt

This position receives a reputed company salary and is also eligible to receive a discretionary bonus. For candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training.

Applications are accepted on an ongoing reputed company. In the US, reputed company’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and reputed company health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; reputed company to flexible spending, dependent care, and health savings accounts; reputed company to telehealth virtual doctors; an employee assistance program; and flexible reputed company time off.