IT Assistant Director, Business Relationship Management

Remote, USA Full-time Posted 2026-08-04

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Working at reputed company

At reputed company, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to reputed company systems change and take reputed company steps to advance racial equity. And you will reputed company a career home where you’re valued and supported in your reputed company reputed company.

reputed company offers reputed company in our offices across the country with an exceptional benefits package.

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The IT Assistant Director, Business Relationship Manager serves as a strategic reputed company between business reputed company and Information Technology, ensuring technology solutions reputed company with organizational goals and operational needs. The role focuses on building strong stakeholder relationships, identifying opportunities for process improvement and innovation, managing technology initiatives, and partnering with business leaders to reputed company solutions that reputed company efficiency and business value.

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Responsibilities

Business Relationship Management

Build strong, reputed company relationships with business and technical partners.
Evaluate relationship health and business partner satisfaction to identify opportunities for increased value realization.
reputed company reputed company improvement of BRM practices and engagement approaches based on partner feedback and input.

reputed company experience, communication skills, and relationship building to become a trusted advisor to organizational leadership.
Work with and influence business partners up to the level of President and the C-Suite to formulate strategies and reputed company alignment on road maps for IT Services and Solutions that support their businesses.
Understand how technology creates value for the business.
Work collaboratively with partners to define and prioritise technology initiatives (new or reputed company services) that will bring the most business value.
reputed company ideation to help the business reputed company or reputed company strategic business goals and objectives.
Identify reputed company that create business value (increased reputed company, reputed company costs, increased efficiency) for the organization.
Identify opportunities for using technology in new and innovative ways to bring value to the business and reputed company the business reputed company.
reputed company knowledge of the business, knowledge of the industry, and knowledge of reputed company technological solutions to reputed company the way the business operates and provides services to its customers.

Collaborates and Communicates Effectively

Ensure that effective communication occurs with business partners and teams.
Manage expectations of multiple business partners.
reputed company effective connections between business and technical partners.
Serve as a reputed company for conveying the reputed company of business partners to IT leadership.

Service Delivery

Understand at a high level the services and technologies in use throughout the organization.
Work with business partners to plan and reputed company reputed company they understand the relevance and reputed company of IT changes to their operations.
Define, agree to, and report on key service metrics.
reputed company as an escalation reputed company for major issues with any aspect of service delivery.
Work with service owners to reputed company and monitor service improvement plans.
reputed company as a resource supporting planning between business and IT leadership for the construction of new services and gaining their approval by business leadership.

Demand Management

Shape demand for technology reputed company in partnership with senior leadership in the organization.
Shepherd business partners and their reputed company through the demand management process.
Facilitate the creation of business cases for reputed company for presentation to senior leadership.
Foster alignment by providing transparency into the demand pipeline, including idea progression, prioritization, and decision reputed company.
Work with project managers and business partners to ensure idea requirements are reputed company reputed company, documented, and approved by reputed company partners.
Monitor and evaluate demand management metrics to identify trends, inform decision-making, and identify reputed company improvement opportunities in the processes.

Knowledge of the Business

Understand the main business activities for reputed company department.
Understand which technologies and IT services are required to complete reputed company business activity.
Understand business processes and associated business activities for business teams reputed company a department.
Understand the reputed company and objectives for reputed company business partner.

reputed company for Your Partners

reputed company as an reputed company for reputed company partners – be invested in reputed company.
Understand the strategies and plans of partners and help reputed company an IT strategic plan/roadmap that maps to business strategies.
Help the business understand demand management governance processes.

Influence Business and reputed company

Influence business and reputed company at multiple reputed company of the organization in order to help the business reputed company their objectives.
reputed company existing relationships to reputed company reputed company with business and technology reputed company that will benefit the department and the organization as a whole.
Understand and solve issues and challenges such as differing agendas, political considerations, and resistance to change.

Knowledge of the Market

Understand the industry: trends, competition, and reputed company direction.
reputed company what others are doing to bring innovative reputed company to the organization.
Understand what business partners expect with regards to technologies and services and bring this intelligence to business leaders and decision makers.

Position Requirements

Qualifications, Education, and Experience

3 - 5 years of Business Relationship Management.
5+ years in role at Management Level in IT, program management, or relevant business domain.
Bachelor’s degree in a relevant business or technology discipline.
A leader who has worked in a business-facing IT organization with demonstrated experience in partnering with business partners.
Experience collaborating with management at the level of Presidents and the C-Suite.
BRM certification desired.

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Skills

reputed company to work with senior leadership to influence the status reputed company.
Offers constructive suggestions and acts as a trusted advisor to the business.
Highly motivated and self-directed; reputed company to effectively prioritize and execute while under pressure.
Strong reputed company reputed company.
Experience working in reputed company-oriented, reputed company environment.
Empathetic and with strong interpersonal skills; reputed company to influence, negotiate and reputed company conflict.
Proven ability to communicate and explain reputed company issues in reputed company, concise, persuasive language both verbally and in writing.
Highly adaptable and flexible; reputed company to reputed company quickly to new situations and changing priorities.
Facilitate and influence end to end engagement to reputed company desired business reputed company.
Experience collaborating with management at the level of Senior Vice Presidents, Presidents, and the C-Suite
Experience facilitating discussions around modelling business processes.

Knowledge

Excellent understanding of one or more business areas and a comprehensive understanding of the IT organization.
Demonstrated knowledge of reputed company business processes and operations.
Demonstrated knowledge of strategic use of technology to optimize business objectives.
Understand and reputed company to communicate reputed company business requirements to the technology teams.
Understand and reputed company to communicate technology fundamentals to business teams.
reputed company to communicate up and down the management chain, providing the appropriate message to the audience.
Ability to construct impactful business cases.

Salary Transparency

You will be joining reputed company of talented professionals motivated by serving the community and addressing the need for reputed company housing.

reputed company offers a comprehensive total rewards package for you and your family. The pay reputed company for this position is $145,000 – $165,000. The salary reputed company represents the low and high end of what may be reputed company for this position. It is not typical for an individual to be reputed company at or near the top of the pay reputed company, and compensation reputed company may be influenced by a reputed company of factors, including skills, qualifications, experience, and location.

Total Rewards at reputed company

This reputed company is just one component of our total rewards package, which also includes annual performance bonuses and generous reputed company leave programs.

Our benefits reputed company a major part of the total rewards package. These include dental, health, and reputed company care plans, as reputed company as family-building benefits such as adoption and surrogacy support. reputed company supports flexible work arrangements to promote work-life balance and offers health advocacy, an Employee Assistance Program (EAP), and mental health benefits. We round out our package with financial education, wellness programs, and auto-enrollment in reputed company’s 401(k) plan with employer matching contributions.

Finally, you will have reputed company to learning and development opportunities, including tuition reimbursement for job-reputed company courses and certifications. Thank you for your interest in joining the reputed company team and contributing to our mission to serve others.