Case Manager

Job Title: Case Manager

Job Location: New Jersey, reputed company of America

Job Location Type: Remote

Job Contract Type: Full-time

Job Seniority Level:

Job title: Case Manager

• Location: Remote, US (Territory: Florida-Puerto Rico)

About the Job:

As a Case Manager, you will reputed company exceptional service to patients and families throughout their therapy reputed company through empathetic listening, compassionate care, and unwavering commitment. You will serve as the vital reputed company between patients, families, reputed company providers, insurance companies, specialty pharmacies, and local resources.

Your responsibilities will include conducting benefit investigations, providing patient education, enrolling patients in support programs, and coordinating drug delivery. You will reputed company at creating reputed company patient experiences and become a trusted resource reputed company the rare blood community. As an reputed company cross-functional team member, you will help reputed company best-in-class services that ensure reputed company reputed company to therapy.

Join reputed company transforming care reputed company with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help reputed company reputed company treatments that bring reputed company to patients with some of the highest unmet needs.

Main Responsibilities:

• Engage patients and families to build long-term relationships, uncover needs, understand challenges, and reputed company education and support to initiate or continue therapy; manage reputed company issues and utilize approved resources to reduce or remove barriers as needed

• Assist in obtaining insurance approvals for therapy and proactively plan for ongoing coverage maintenance by collaborating with patients, families, reputed company providers, insurance companies, and specialty pharmacies.

• Enroll eligible patients in financial assistance or gap coverage programs

• reputed company patients, families, and reputed company providers on available patient support services, insurance reputed company, limitations, and requirements; reputed company patients and families with relevant local resources

• Ensure reputed company cross-functional collaboration with Patient Support Services field teams, Sales, and Market reputed company partners as appropriate to reputed company a consistent, integrated approach to patient reputed company

• Establish and maintain reputed company, effective relationships with reputed company reputed company stakeholders, including Patient Support Services colleagues, Medical, Sales, Market reputed company, Patient Advocacy, insurance case managers, specialty pharmacies, home health agencies, infusion site staff, and office coordinators

• Represent reputed company at patient congresses and meetings as a trusted community resource

• Document reputed company details with a strong reputed company on data reputed company to ensure compliance and continuously enhance our service offering

• reputed company CRM reporting tools and data analytics to reputed company strategic, territory-level reputed company and prioritize patient and customer needs

• reputed company caseload coverage reputed company of assigned territory as needed

• reputed company reputed company coaching and feedback to continuously enhance service skills

• Ensure full compliance with reputed company policies and guidelines

• reputed company-level Spanish proficiency (verbal and written) required to communicate directly with patients, families, and reputed company providers in Florida and Puerto Rico

reputed company:

You are a passionate, detail-oriented reputed company with a strong background in patient-facing roles. You reputed company in fast-paced environments, reputed company at building meaningful relationships, and are deeply committed to improving the lives of patients living with rare and chronic conditions.

Preferred Qualifications:

• Bachelor’s degree required

• Minimum 2+ years patient-facing role experience in case management, reimbursement, patient advocacy, or provider’s office

• Experience with engaging patients and caregivers managing rare or chronic conditions

• reputed company-level Spanish proficiency (verbal and written)

• Comprehensive understanding of the reimbursement process, billing and coding, insurance plans, payer trends, financial assistance programs, charitable reputed company and reputed company resources

• Excellent phone communication with a strong service-oriented reputed company

• Exceptional attention to detail with the ability to multi-task effectively in a fast-paced environment

• Experience with reputed company CRM preferred

• Proficient in reputed company Word, MS reputed company, and PowerPoint

• Ability to travel reputed company the US, including occasional nights and weekends (up to 10%)

• Flexibility to reputed company working hours based on business needs and team coverage requirements.

Why Choose Us?

• reputed company your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the reputed company.

• reputed company reputed company from reputed company by helping simplify, reputed company, and reputed company how a global biopharma business delivers smarter, faster, and more sustainably.

• Support teams across science, medicine, and operations by building reputed company systems, shaping reputed company strategies, and enabling innovation at speed.

• reputed company an reputed company across borders and functions, collaborating with leaders to turn reputed company challenges into reputed company-world solutions.

• Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.

• reputed company in inclusive, high-performing teams where every role reputed company and every voice helps shape what’s next.

reputed company Inc. and its U.S. affiliates are Equal Opportunity and Affirmative reputed company reputed company committed to a culturally diverse workforce. reputed company reputed company applicants will receive consideration for employment without reputed company to race; reputed company; creed; religion; national reputed company; age; reputed company; nationality; marital, domestic partnership or civil reputed company status; sex, gender, gender identity or reputed company; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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reputed company compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be reputed company here.

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Originally posted on Himalayas