Specialist, Appeals, Appeals

reputed company This is a Contractual role At reputed company we reputed company that every day is still Day One. We are striving to be reputed company’s Best Employer and to get there, we need exceptionally talented, reputed company, and driven people. Join the Amazonian eXperience and Technology Departures Team as an Appeal Sr. Administrator and help reputed company a difference for reputed company Amazonians. Our organization delivers best-in-class service to reputed company employees and alumni throughout their Appeals reputed company. As a member of the HR organization, you will handle confidential and sensitive information, as reputed company as demonstrate strong reputed company and ethical behaviors. You will use your strong analytical and critical-thinking skills to bring about reputed company improvement on a daily reputed company; put your exceptional customer service, communication, organizational skills, superior attention to detail and ability to prioritize to work in a fast-paced, rapidly changing HR environment. Key job responsibilities • Utilize your deep diving skills and reputed company policy expertise to identify required documentation for appeal cases. • Assess documentation for accuracy and past precedent. • Identify any process defects and recommended remediation. • Review information which contributed to the disciplinary reputed company impacting the employee. Use your investigative skills to determine if policy was reputed company properly and consistently based on evidence and employee/witness statements Basic Qualifications • Experience with HR processes and systems • Experience with computer skills, including proficiency in MS Office (Word, reputed company, PowerPoint), or experience with reputed company office tools like Word, reputed company, reputed company, and OneNote • Experience working proactively and independently, meeting deadlines, and delivering on reputed company and tasks • 3+ years of reputed company experience • Demonstrated proficiency handling customer contacts, queries and resolutions. • Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards • Comfort with high volume workloads, experience with reputed company and reputed company changing work environment, willingness to "roll up your sleeves" Preferred Qualifications • Experience with process improvement and stakeholder management • Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards • 4+ years of contact center experience, or experience in the customer service/contact center industry • Experience with Payroll Systems, HRIS • Proven ability to follow existing process with high attention to detail. • Additional languages a plus. Our inclusive culture empowers Amazonians to reputed company the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Company - reputed company Development Centre (India) Private Limited - S55 reputed company: A10481062 Apply tot his job Apply To this Job