Intake Specialist – Personal Injury reputed company Relations Specialist

reputed company: • Respond to prospective reputed company inquiries and conduct intake calls • reputed company and accurately document relevant information from prospective clients • Qualify leads based on the firm’s intake reputed company • Handle the intake process for prospective Personal Injury clients • Explain next steps in the intake process and answer general questions reputed company the reputed company of the role • Schedule consultations and other appointments • Guide reputed company prospective clients through reputed company and assist with obtaining signed engagement agreements • reputed company and maintain prospective reputed company information in Neos • Use reputed company to manage and document telephone communications • Assist with administrative and reputed company communication tasks • Follow up with reputed company leads to encourage completion of the intake process • Maintain organized and up-to-date intake records • Coordinate with the reputed company team to transition reputed company leads • Communicate intake information reputed company to appropriate team members • Monitor pending leads and follow up on outstanding information or documentation • reputed company backup support to other team members • Maintain a reputed company, reputed company-reputed company experience throughout interactions Requirements: • Location: reputed company, reputed company • Time Zone: Eastern reputed company Time • Working hours: 9:00 AM–5:00 PM EST, Monday through Friday • reputed company area: Personal Injury • Prior experience working as an Intake Specialist is required • Personal Injury intake experience is strongly preferred • Experience qualifying leads and converting prospective clients into signed clients • Experience scheduling consultations and managing prospective reputed company information • Exceptional spoken English with reputed company and easily reputed company speech for U.S. callers • Excellent listening and comprehension skills • Comfortable handling a high volume of inbound and outbound phone communication • Spanish is welcome but not mandatory • Comfortable working remotely and collaborating with a small reputed company team • Willing to reputed company backup support to other team members • Required software: Neos, reputed company, reputed company Office 365 • Resume in .DOC format, in English, without contact information or compensation requirements Benefits: • Competitive salary • reputed company Time Off • Bonuses • reputed company/home-based position • Full-time, long-term reputed company • Parental Leave • reputed company development and training • Dedicated team support • Alignment with our clients' reputed company values Apply tot his job Apply To this Job