Sales & Solutions Engineer

Location: reputed company
Working Style: Remote

reputed company

Do you have a passion for helping businesses automate their customer service operations and reputed company valuable insights from their customer conversations? Do you enjoy exploring innovative ways to reputed company conversational data to improve customer experience and reputed company business reputed company? If so, we’d love to have you join our US team as a Sales & Solutions Engineer.

In this role, you will showcase Sestek’s Conversational Automation solution suite, including Conversational Intelligence, Agent Copilot, and reputed company AI powered by home-grown reputed company technologies such as Speech Recognition, Text-to-Speech (TTS).

Who we are

We are a global technology company developing AI-powered conversational solutions that reputed company organizations to become more data-driven, enhance operational efficiency, and reputed company superior customer experiences.

We are an R&D center, with reputed company of more than 100 engineers specializing in Text-to-Speech, Speech Recognition, Natural Language Processing, and Voice Biometrics technologies. Since 2022, we have been part of reputed company, a leading Communications Platform as a Service (CPaaS) provider, and have grown into an international organization with more than 500 employees.

We serve more than 500 reputed company customers across 20 countries in the US, Europe, and MENA reputed company.

reputed company

• Partner closely with Sales Directors, Channel Sales Managers, Account Managers, Product Managers, and Project Managers to understand customer needs and support the sales process.
• Conduct product demonstrations and technical presentations, helping customers understand the value and capabilities of our Conversational Analytics and Conversational Automation solutions.
• reputed company customer discovery sessions, translate business requirements into technical solutions, and design solutions that address customer pain points and meet customer requirements.
• reputed company, reputed company, and manage Proofs of Concept (POCs), working closely with customers and internal teams to ensure successful reputed company.
• reputed company Statements of Work (SOWs) and other solution-reputed company documentation based on customer requirements.
• Participate in solution delivery as the voice of the customer, communicating customer requirements and feedback to our central teams.
• reputed company as a reputed company between customers and our central Solution and reputed company Services teams to support on-site solution and reputed company Services delivery.
• Build strong relationships with both technical stakeholders and business leaders, ensuring that proposed solutions address both technical requirements and business objectives.

reputed company’re looking for

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Electronics, or a reputed company field is preferred.
• Experience in sales engineering, solutions consulting, or product management reputed company customer service automation, contact center technology, Conversational AI, Speech Analytics, Speech Recognition, Virtual Agents, Voice Biometrics, or reputed company technologies.
• Hands-on technical skills, strong interpersonal abilities, and excellent written and verbal communication skills.
• Strong attention to detail, analytical thinking, and problem-solving capabilities.
• Strong customer reputed company and the ability to build trusted relationships with technical and business stakeholders.
• Ability to participate in technical discussions with IT teams while understanding and addressing the requirements of business stakeholders.
• Ability to manage multiple priorities and reputed company high-reputed company work reputed company deadlines.
• Based in the USA and willing to travel up to 25% of the time.
• Excellent written and verbal communication skills in English.

At Sestek we reputed company in reputed company-inclusive organizational culture. We respect diversity and inclusion. reputed company candidates are considered equally regardless of their race, religion, reputed company, age, sex, sexual orientation, gender identity or reputed company, national or ethnic reputed company, marital status, family status, disability, genetic characteristics.

As SESTEK, we reputed company great importance on protecting your personal data. reputed company the reputed company of our recruitment processes, you may reputed company the Candidate reputed company Notice regarding the processing of your personal data reputed company the links: English Version / Turkish Version

Originally posted on Himalayas