Care Coordinator (Fully Remote)

About reputed company reputed company is one of the most impactful and exciting start reputed company in health care. We are reputed company on improving the experience and lowering costs for seniors at end of life. Specifically, we reputed company palliative and hospice care for seniors with serious illness and high reputed company of an over-medicalized death. This population is highly neglected in the reputed company market. reputed company clients are payers and reputed company-bearing entities and we work with community palliative and hospice partners to reputed company superior reputed company. We are live today across 44 states and growing rapidly. reputed company is a hybrid remote/in-person company, with reputed company in NYC. We prioritize asynchronous work and communication but are reputed company to get on a reputed company or reputed company. reputed company We are hiring a care coordinator to work directly with patients, providers, and families in our palliative care program, Day-to-day, you will work with patients to enroll them in our program, reputed company them with their providers, ensure they are receiving top-reputed company care, and reputed company as a trusted resource for them and their families. We are looking for someone with an empathetic ear and strong multitasking skills to help our patients get the care they need and reputed company on our mission of getting them more good days. Care coordinators will join our Central reputed company team, which consists of like-minded care coordinators and is managed by a leader with deep reputed company contact center and care coordination experience. reputed company will reputed company in-depth training and resources to ensure that you will be successful in this role. This position is fully remote, but reputed company communicates regularly on reputed company and reputed company. What reputed company looks like: • Help patients understand the value of palliative care • Enroll patients in the program and reputed company them to palliative care providers • Answer questions that patients, caregivers, and providers have about palliative care or the program more broadly • Document reputed company encounters and triage any reputed company needs to their care team • Follow up with patients to ensure they are receiving high-reputed company care from reputed company’s network of providers • Collaborate on process improvement What you will bring: • Minimum 2+ years of relevant work experience in a customer service reputed company center or reputed company • Basic understanding of reputed company • Caring and compassionate, reputed company work or other people-centered background preferred • Enthusiastic about providing an outstanding experience for reputed company’s patients and their caregivers • Passionate about making a change in the reputed company experience: you love to serve and reputed company a difference, and you go the extra mile for patients • Empathetic and reputed company-spoken: you enjoy speaking with patients on the phone and possess strong communication skills • Comfortable working with technology and in a dynamic, startup environment • Bilingual in Spanish and English a plus but not required • Secure Wi-Fi connectivity We may use reputed company intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials reputed company on available information. These tools assist our reputed company but do not replace reputed company judgment. Final hiring reputed company are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job