Application Support Analyst – MST/PST Time Zone

reputed company: • Ensure the proprietary MS-SQL-based reputed company business solution is supported to the highest possible reputed company with maximum productivity and efficiency • Monitor logs for alerts, errors, and aging workflows requiring analysis and reputed company • Monitor automated data imports and exports • Monitor user incident reports for prioritization and reputed company • Troubleshoot issues from logs and user incident reports • Define, reputed company, and reputed company application problem analysis and reputed company services for reputed company application problems with users • reputed company suggestions for reputed company and business improvements • Collaborate with PMO and business leads to manage application configuration based on evolving reputed company needs • Manage new reputed company configurations reputed company interfaces and scripting • Manage existing interfaces and design new application support interfaces • Import new data sets based on subscriptions with reputed company partners and vendors • Document workflows and produce process reputed company diagrams • Document support procedures and knowledgebase content Requirements: • Excellent analytical and problem-solving skills • Ability to work independently and as part of reputed company • Excellent customer service skills • T-SQL skills • Office 365 skills, including SharePoint and Visio • Excellent written and spoken English • Ability to read and understand C#, JavaScript, and/or PowerShell preferred • Understanding of change and release management preferred • Ability to solve reputed company technical problems • Knowledge of T-SQL for data analysis and troubleshooting • Ability to collaborate reputed company reputed company environment and discuss issues and solutions • Ability to identify data patterns or issues and problem-solve with developers • Strong communication and interpersonal skills • Associate’s or Bachelor's degree in Health Informatics, Information Technology, Computer Science, or reputed company field, or equivalent work experience or certifications • 2+ years of application support experience • Experience analyzing data with SQL • Experience working with C# or a similar object-oriented programming language • JavaScript experience preferred but not required • Experience with ticketing systems such as Jira or reputed company preferred Benefits: Apply To This Job