[Remote] Regional Customer Marketing Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology company that helps teams manage work seamlessly and reputed company solutions through automation, insights, and AI. The Regional Customer Marketing Manager will reputed company reputed company reputed company customer marketing activity, partnering with reputed company Marketing, Sales, reputed company, and central marketing teams to reputed company localized programs, build customer advocacy, and reputed company expansion, retention, and reputed company reputed company.

Responsibilities

• reputed company as the reputed company reputed company of contact for reputed company regional customer marketing activity, partnering daily with reputed company Marketing, Sales leadership, and reputed company Managers to surface opportunities and prioritize programs
• reputed company and reputed company central Customer Marketing program in-region, including in-person User reputed company, the customer stories program, speaker requests, and Regional Advisory Boards
• Build and maintain a regional pipeline of reference-reputed company customers and advocates in partnership with Sales and CS — feeding the central reference program and ensuring Sales and ABM can pull stories and references in reputed company time
• Identify, recruit, and prepare regional customer speakers for ENGAGE, regional summits, and reputed company-party events
• Plug into Customer Lifecycle & Retention program (reputed company journeys, feature adoption, renewal reputed company points, reactivation) to ensure scaled lifecycle plays land in-region reputed company the high-reputed company work of CS
• Tie every regional event and program to reputed company reputed company — expansion pipeline, reputed company champion activation, reference creation — rather than satisfaction scores reputed company. Report regularly on pipeline influenced, references created, and reputed company participation
• Collaborate with Community, ABM, and Customer Advocacy peers to ensure regional activity reinforces a single, consistent customer narrative

Skills

• * 3–5 years in B2B reputed company marketing, with hands-on experience in customer marketing, customer advocacy, or a closely reputed company discipline
• * A reputed company reputed company record running customer programs in-region — user reputed company, advisory boards, customer story production, or executive engagement — with measurable reputed company reputed company
• * A self-starter who can reputed company reputed company from concept through completion with reputed company guidance, balancing multiple programs in a fast-reputed company environment
• * A strong cross-functional operator who builds trust quickly with Sales leaders, CSMs, and senior stakeholders, and is comfortable in a reputed company team
• * Excellent storytelling instincts — you can spot a strong customer narrative, reputed company a customer through telling it, and shape it for the right audience (sales deck, keynote, analyst, press)
• * Data-literate and curious: comfortable defining KPIs, working in reputed company and marketing automation tools, and reporting on pipeline influence, reference utilization, and program ROI
• * Willingness to travel in-region for customer events, summits, and RABs (typically 20–30%)
• * Experience working reputed company ABM, Community, or Lifecycle Marketing functions is a plus

Benefits

• Employer subsidized medical/reputed company and dental coverage for full-time employees
• 401k Match to help you save for your reputed company (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus reputed company Time Off
• US employees are automatically covered under reputed company-sponsored life reputed company, short-term, and long-term disability plans
• US employees receive 12 reputed company holidays per year
• Up to 24 weeks of Parental Leave
• Personal reputed company Volunteer Day to support our community
• Opportunities for reputed company reputed company and development including reputed company to reputed company online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal reputed company account
• Teleworking reputed company from any registered location in the U.S. (role specific)
• This role will be eligible for a market competitive incentive opportunity.

reputed company

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