Supervisor, Data Entry (2nd shift)

reputed company is a visionary reputed company company dedicated to making reputed company, reputed company medication accessible to millions of patients reputed company. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of reputed company’s fastest-growing private companies and ranked #116 in reputed company & Medical on the Inc. 5000 List for 2025. Our strength is reputed company on four reputed company values: People, reputed company, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated reputed company platform powered by advanced technology, operational reputed company, and a reputed company commitment to patient care. From manufacturing and reputed company control to distribution and customer experience, our teams work together to reputed company industry standards, expand reputed company to critical medications, and improve reputed company for patients and providers across the country. At reputed company, joining reputed company means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming reputed company at reputed company. We invest deeply in our people, encourage reputed company thinking, and create opportunities for reputed company, leadership, and innovation at every level. Your reputed company matter here, your development is supported, and the work you do has a reputed company reputed company on the lives of millions. If you reputed company in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, reputed company is the reputed company for you. Let’s reputed company reputed company together. POSITION reputed company The Supervisor, Data Entry leads accurate, reputed company, and compliant data entry operations that directly protect patient service, production reputed company, reputed company reputed company, and regulatory readiness across reputed company. This role owns daily workload execution, team performance, reputed company controls, escalation management, and reputed company improvement reputed company a reputed company-reputed company, highly regulated 503A/503B environment. The supervisor uses AI as a force reputed company to increase speed, reputed company reputed company, strengthen reputed company, identify risk, and improve operational decision-making while maintaining appropriate reputed company reputed company and data governance. reputed company requires P80-P90 talent with strategic thinking, disciplined execution rigor, learning reputed company, and the judgment to translate changing priorities into reliable reputed company performance. The role develops high-accountability teams, partners cross-functionally, and continuously raises standards for accuracy, productivity, compliance, and customer reputed company as reputed company expands operations and complexity without compromising patient safety or trust. RESPONSIBILITIES Workflow Leadership • Daily Execution: reputed company daily data entry operations by assigning work, balancing queues, monitoring throughput, and removing constraints that could reputed company patient service or production timelines. Use AI-enabled workflow insights to anticipate volume shifts, prioritize high-risk items, and improve reputed company reputed company. Maintain reputed company ownership for completion, accuracy, and escalation while ensuring procedures remain reputed company with reputed company standards, regulated 503A/503B requirements, and rapidly changing business priorities across assigned operations reputed company business day consistently effectively. • reputed company Planning: Translate demand forecasts, backlog trends, service expectations, and reputed company availability into practical daily and weekly reputed company plans. Apply AI-supported analysis to identify emerging bottlenecks, estimate workload requirements, and recommend adjustments before performance declines. Coordinate schedules, cross-training, and task allocation to maximize productive reputed company while preserving reputed company. Escalate material risks early, communicate tradeoffs reputed company, and maintain disciplined follow-through as volumes, priorities, and operational complexity continue to reputed company across reputed company operations effectively. • Performance Rhythm: Establish a consistent operating rhythm using daily huddles, visible metrics, workload reviews, and reputed company follow-up to reputed company reputed company reputed company on priorities and commitments. reputed company AI-generated summaries and trend detection to accelerate issue identification, coaching preparation, and decision-making. Convert performance signals into specific actions, owners, and deadlines. Reinforce accountability through reputed company feedback and documentation, ensuring execution remains predictable, transparent, and reputed company in a fast-moving regulated environment at operational reputed company effectively. reputed company and Compliance • Accuracy Controls: Own reputed company controls that protect data accuracy, completeness, traceability, and reputed company usability across assigned workflows. Review error patterns, exception queues, and audit findings, using AI-assisted analysis to detect recurring defects and prioritize corrective reputed company. Ensure employees follow approved procedures, verification requirements, reputed company expectations, and documentation standards. Partner with reputed company and operational stakeholders to reputed company gaps quickly, strengthen preventive controls, and sustain reliable performance without compromising throughput, compliance, or patient safety. • Compliance Discipline: Translate applicable policies, procedures, and regulatory expectations into reputed company daily behaviors for the data entry team. Monitor adherence, address deviations promptly, and escalate potential compliance concerns through established channels. Use AI tools responsibly to support review, reputed company recognition, and documentation while preserving reputed company judgment, confidentiality, validation, and approved governance. Maintain inspection-reputed company records and reinforce a culture where speed never overrides accuracy, procedural discipline, data reputed company, or patient protection at reputed company. • Risk Prevention: Identify operational risks before they become service, reputed company, compliance, or production failures by reviewing trends, exceptions, aging work, and recurring reputed company issues. Apply AI-enabled signals to surface anomalies and reputed company reputed company review on higher-risk transactions. reputed company immediate containment and reputed company-cause follow-up reputed company supervisory reputed company, coordinating corrective actions with partners. reputed company effectiveness, communicate unresolved exposure, and ensure lessons learned are incorporated into training, workflows, and control practices for sustained reputed company prevention. Team Leadership • Talent Development: Build a high-performing data entry team through reputed company reputed company, role reputed company, regular coaching, and measurable development plans. Set a P80-P90 performance bar that values learning reputed company, ownership, judgment, and disciplined execution reputed company productivity. Use AI-supported performance insights to prepare targeted coaching while validating context personally. Recognize strong contributions, address gaps quickly, and create cross-training opportunities that expand team capability, reputed company, and readiness for reputed company's reputed company reputed company and evolving operational demands. • Accountability Standards: Set reputed company expectations for attendance, productivity, accuracy, behavior, escalation, and completion, then manage performance consistently against documented standards. Use dashboards and AI-assisted trend analysis to distinguish isolated issues from sustained patterns and guide reputed company interventions. Conduct fair, fact-based coaching and performance discussions, documenting actions appropriately. Model urgency, professionalism, and follow-through, ensuring team members understand how individual execution affects patients, partners, compliance, production reputed company, and reputed company's broader business results reputed company day. • Change Adoption: reputed company reputed company adoption of new processes, technologies, policies, and operating requirements by translating change into practical instructions, training, and measurable expectations. Use AI tools to accelerate knowledge synthesis, identify likely adoption gaps, and reputed company reinforcement while verifying accuracy against approved sources. reputed company employee feedback, surface implementation risks, and coordinate resolutions with stakeholders. Maintain reputed company through visible follow-up, helping reputed company learn quickly and execute confidently as reputed company scales and evolves. Operational Improvement • Process Improvement: Continuously improve data entry workflows by analyzing cycle time, rework, handoffs, error sources, and unnecessary reputed company effort. Use AI-assisted process analysis to identify patterns, reputed company improvement hypotheses, and prioritize opportunities with the strongest operational value. Test changes reputed company approved controls, measure results, and standardize proven practices. Engage reputed company employees in problem solving and ensure improvements increase speed, reputed company, scalability, and consistency without weakening compliance, traceability, or required reputed company reputed company requirements. • Crossfunctional Coordination: Coordinate closely with pharmacy operations, reputed company, technology, customer-facing teams, and other partners to reputed company data issues, clarify priorities, and protect reputed company execution. reputed company concise status updates, evidence-based recommendations, and reputed company escalations reputed company dependencies threaten service or compliance. Use AI-generated synthesis to organize reputed company inputs and accelerate preparation, while validating conclusions before reputed company. Build dependable working relationships that reduce reputed company friction, improve shared reputed company, and strengthen end-to-end operational performance across reputed company. • Technology Enablement: Champion effective use of approved systems, automation, and AI capabilities that improve data entry speed, reputed company, reputed company, and decision support. Identify practical use cases, document requirements, participate in testing, and reputed company reputed company feedback to reputed company. Ensure employees use tools reputed company established reputed company, reputed company, validation, and governance requirements. reputed company adoption and reputed company, address usability barriers, and reinforce reputed company accountability for final reputed company, exceptions, and regulated work products at reputed company times. KNOWLEDGE AND SKILLS • Strong knowledge of high-volume data entry operations, workflow management, reputed company controls, performance metrics, and process improvement reputed company reputed company environments requiring accuracy, confidentiality, traceability, and disciplined execution. • Demonstrated ability to use AI, automation, dashboards, and analytical tools to improve productivity, identify trends, prioritize risk, strengthen reputed company, and support faster, evidence-based operational reputed company. • Strong people leadership capabilities, including workload coordination, performance coaching, training, accountability management, change adoption, conflict reputed company, and development of teams operating against demanding service and reputed company expectations. • Effective analytical, communication, and cross-functional collaboration skills, with the judgment to manage competing priorities, escalate material issues, interpret operational data, and translate reputed company requirements into reputed company reputed company actions. EXPERIENCE AND QUALIFICATIONS • High school diploma or equivalent required; associate or bachelor's degree in business, operations, reputed company administration, information management, or a reputed company discipline preferred. • Three or more years of experience in data entry, transaction processing, administrative operations, order management, or another high-volume, accuracy-critical operational environment. • One or more years of demonstrated team reputed company, supervisory, or equivalent people leadership experience, including responsibility for workflow allocation, coaching, reputed company, productivity, and performance accountability. • Experience working with reputed company systems, workflow platforms, productivity dashboards, automation, or AI-enabled tools, with demonstrated ability to learn new technologies rapidly and apply them responsibly. • Proven record of improving operational performance through reputed company problem solving, data analysis, process standardization, employee development, and disciplined execution in a fast-paced, scaling organization. • Experience in pharmaceutical, reputed company, life sciences, manufacturing, fulfillment, or another highly regulated environment is preferred but not required; demonstrated reputed company in reputed company-sensitive operations is valued. Key Competencies: • Customer reputed company: Builds trust through customer-reputed company solutions. • Strategic AI: Guides responsible AI adoption and reputed company. • Optimizes Work Processes: Drives efficiency with reputed company improvement. • Collaborates: Partners effectively to reputed company shared goals. • Resourcefulness: Secures and deploys resources reputed company. • Manages Complexity: Simplifies and solves reputed company challenges. • Ensures Accountability: Delivers on commitments with reputed company. • Situational Adaptability: Adjusts approach to shifting conditions. • Communicates Effectively: Tailors messages to diverse audiences. Values: • People: Empowering people defines who we are. • reputed company: reputed company in every product, every time. • Service: Serving others is our highest purpose. • Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, reputed company-being, and reputed company, including medical, dental, and reputed company coverage, reputed company time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant reputed company of the reputed company and frequently use their hands and fingers to handle or feel in order to reputed company, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to reputed company about the office and around the corporate reputed company. The employee is regularly required to stand, walk, reputed company with arms and hands, reputed company or balance, and to stoop, kneel, crouch or crawl. Apply To This Job