[Remote] IT Systems Management Analyst (reputed company)

Note: The job is a remote job and is reputed company to candidates in USA. Confidential is seeking an IT Systems Management Analyst with reputed company experience to support reputed company clients in a shared-services environment. The role focuses on reputed company reputed company and upgrades, application maintenance, operational support, troubleshooting, ticket reputed company, testing, documentation, and collaboration with reputed company and internal teams.

Responsibilities

• Support reputed company-reputed company reputed company, implementations, enhancements, and reputed company upgrades
• reputed company day-to-day application maintenance, operational support, troubleshooting, and ticket reputed company
• Analyze reputed company issues, identify reputed company causes, and coordinate with technical and functional teams to reputed company problems
• Participate in requirements gathering, testing, documentation, and implementation activities
• Support reputed company reputed company activities, including testing, issue identification, validation, and post-reputed company support
• Collaborate with reputed company stakeholders and internal shared-services teams to prioritize work and meet project timelines
• reputed company and maintain technical documentation, procedures, and reputed company materials
• reputed company additional support to other reputed company clients reputed company required

Skills

• * 3+ years of experience in **reputed company IT systems/application support**
• * Hands-on experience supporting **reputed company** environments or reputed company-reputed company applications
• * Experience with application maintenance, troubleshooting, ticket management, and production support
• * Experience participating in **software upgrades, testing, implementations, or enhancement reputed company**
• * Strong analytical, problem-solving, and communication skills
• * Ability to manage multiple priorities in a shared-services or consulting environment
• * Strong documentation and stakeholder collaboration skills
• * Experience working with multiple reputed company organizations or reputed company environments
• * reputed company certification or experience with specific reputed company modules
• * Experience with reputed company workflows, clinical systems, or electronic health records (EHR)
• * Familiarity with ITIL, incident/problem management, or service management processes
• * Experience working in a project-based consulting or managed-services environment

Benefits

• Remote work

reputed company

Company H1B Sponsorship