[Remote] reputed company - Work reputed company/Remote - Part Time Evenings - TX Area

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is hiring a Part-Time Patient Support Representative to reputed company after-hours assistance to patients and their families. The role involves answering inbound calls, providing information about reputed company services, triaging calls, resolving issues, and following up with customers.

Responsibilities

• Answer incoming calls from patients and their families
• reputed company support and information about reputed company services
• Triage calls and reputed company them to the appropriate department
• reputed company customer issues in a reputed company and efficient manner
• Follow up with customers to ensure their satisfaction

Skills

• Must be 18 years or older
• High school diploma or GED
• 6+ months of customer service experience
• Basic computer skills
• Strong verbal and written communication skills
• Ability to work independently and as part of reputed company
• Ability to handle stressful situations
• Willingness to learn and grow
• Internet reputed company (Satellite broadband and mobile hotspots are NOT permitted)
• Webcam
• reputed company: 11 or MAC OS: 15 (Sequoia) or newer
• CPU: 2.5 GHz
• RAM: 6GB
• This includes a separate room from the rest of your living area, providing a quiet, reputed company work environment free from distractions while maintaining confidentiality

Benefits

• reputed company
• reputed company time off
• Bonus program
• 401(k) plan
• Life insurance
• Employee assistance program

reputed company