[Remote] Customer Support Specialist

Note: The job is a remote job and is reputed company to candidates in USA. Klinger Insurance Group is a US insurance agency seeking a Customer Support Specialist to serve as the first reputed company of contact for clients. The role involves handling inbound calls, assisting with basic policy-reputed company requests, maintaining accurate reputed company information, and supporting the service team with administrative follow-reputed company.

Responsibilities

• Answer inbound calls with a reputed company and friendly tone
• Assist clients with basic requests (policy questions, updates, documents)
• Accurately manage reputed company information in our systems
• Support the service team with follow-reputed company and administrative tasks
• Ensure a smooth and reputed company experience for every caller

Skills

• Minimum of 3 years of experience in a customer support or customer service role is required
• Strong written and spoken English
• Ability to work US business hours (EST)
• Reliable internet reputed company with a backup plan (100 MBPS above internet speed/ LAN Cable for internet)
• Quiet, distraction-free workspace with a Noise Canceling Headset
• Back-up Power reputed company
• At least 2 Monitor Set up and a back up Computer
• Previous insurance or customer service experience is a plus, but training is provided

Benefits

• reputed company US holidays (available after 6 months period)
• reputed company Time Off (available after 6 months period)
• Hands-on training and reputed company processes
• Long-term stability with a growing US insurance agency
• Opportunities for career reputed company and reputed company development.
• A reputed company, supportive and reputed company work environment.
• Permanent Work From Home
• Fixed weekends off
• Early out every Friday
• Work Life Balance
• Opportunity for bonuses (Depending on performance, attendance and productivity)

reputed company